We are looking for an Operations Engineer who will be responsible for the Facilities Maintenance team and will be assigned to manage and support teams of Supervisors, Team Leaders and Technicians (Electrical, ELV, General Trades, HVAC Mechanical or MEP). The Operations Engineer will be accountable to ensure that Planned Preventative Maintenance (PPM) tasks, reactive & corrective maintenance and project works are delivered to meet the contract Key Performance Indicators, compliance and statutory obligations and that all reports and documentation that underpin the services are kept up to date.

The ideal candidate should have strong communication skills and high level of accountability to manage, report and escalate any incident or event that may have an impact on services. Someone who has flexibility, excellent attention to detail and ability to identify key issues. An individual who is able to work under stringent deadlines in a high-pressure environment, and manage priorities.

This role is part of our Facilities Management Team at the prestigious Zayed University in Abu Dhabi, UAE.

Key Accountabilities

• Oversee the planning and scheduling of resources required to deliver building and engineering services including specialist subcontractors and service delivery partners
• Will have input into the development of the maintenance procedures and protocols including method statements and appropriate HSEQ requirements
• Where required, will also act as the approved/authorised person for conducting risk assessment and signing off method statements and Permits to Work
• Provide technical support for all building services equipment on the contract
• Contribute to the development, implementation and monitoring of policies, procedures and protocols for building services planned and reactive maintenance (including Risk Assessments, Permit to Work System, Lock Out Tag Out, and Emergency Procedures)
• Lead maintenance activities by providing specialist engineering knowledge and advice, associated with the full range of building services Undertake the role of Competent Person (CP) duties for building services systems
• Prepare and provide shift and handover reports in a timely manner as required
• Work as a collective team involving all technical staff in the work to be undertaken obtaining feedback and ideas as required to ensure that all personnel work safely, the highest quality and efficiently
• Plan, coordinate and supervise in-house staff and specialist service contractors utilised to provide the planned, reactive and corrective maintenance services as detailed in the contract to ensure that SLA’s and KPI’s are adhered to
• Coordinate with external parties regarding the Utility Supplies as required
• Engage and provide input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and Asset Condition Survey
• Provide quality analysis and comment technically upon maintenance feedback from both in-house and specialist service partners and provide written reports and corrective actions as required including recommended training as required to enhance the efficiency of technical personnel
• Maintain good and harmonious relationships with all staff, the client and facility visitors and respond to and/or escalate any complaints promptly
• All work is to be performed as per HSEQ standards and requirements
• Work with other engineers, managers and supervisors to develop and deliver a training matrix of maintenance skills to support the development of technicians into multi-skilled technicians
• Ensure delivery and attendance by all staff at tool box talks
• Ensure employee and attendance issues are dealt with in accordance with company policy
• Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability