Experienced Network and Security Administrator with a comprehensive background in Cisco ACI, Cisco DNA Center, SD-Access, Cisco ISE, CUCM, Palo Alto, and Fortinet FortiGate. The ideal candidate will be responsible for designing, implementing, managing, and securing the company's network infrastructure and unified communications systems.
Main Duties and Responsibilities/Performance Standards:
1. Network Design and Implementation:
- Design, deploy, and manage Cisco ACI fabric solutions in data center environments.
- Utilize Cisco DNA Center for network automation, assurance, and analytics.
- Implement and manage Cisco SD-Access for secure network segmentation and policy-based access control.
- Configure and maintain Palo Alto and Fortinet FortiGate firewalls for network security.
2. Unified Communications:
- Deploy, configure, and manage Cisco Unified Communications Manager (CUCM) to support voice and video communication solutions.
- Administer and optimize unified communications infrastructure, including call routing, voicemail, and collaboration tools.
- Troubleshoot and resolve issues related to voice quality, connectivity, and system performance.
3. Security Management:
- Configure and manage Cisco ISE for secure network access control, identity management, and policy enforcement.
- Manage and maintain security configurations on Palo Alto and Fortinet FortiGate devices, including threat prevention, VPN, and firewall rules.
- Conduct regular security assessments and implement mitigation strategies to protect against vulnerabilities and threats.
4. Network Monitoring and Optimization:
- Monitor network and unified communications performance using Cisco DNA Center and other monitoring tools.
- Identify and resolve network issues to ensure optimal performance and minimal downtime.
- Maintain detailed network and communications documentation, including configurations, topologies, and standard operating procedures.
5. Support and Troubleshooting:
- Provide advanced technical support for network and security-related incidents, ensuring quick resolution and minimal impact on business operations.
- Collaborate with cross-functional teams to address complex technical issues and implement network changes.
- Participate in on-call rotations to provide 24/7 support and incident response.
6. Continuous Improvement:
- Stay current with the latest trends and technologies in network, security, and unified communications.
- Proactively recommend and implement improvements to network architecture, security policies, and unified communications systems.
- Mentor and train junior network engineers and administrators.
Performance Competencies:
- Excellent communication and interpersonal skills with strong negotiating skills to resolve any disputes and disciplinary matters.
- Ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace.
- Must be able to prioritize and work effectively in a constantly changing environment.
- Awareness of required organizational practices and accreditation standards.
- Leadership and team management.
- Network and security infrastructure design and implementation.
- Policy development and optimization.
- Accreditation support.
- Incident response and resolution.
- Monitoring and operations.
