Key purpose

This role is critical to the planning, optimization, and resource allocation of Satcom networks to support the delivery of In-Flight Connectivity (IFC) services to airlines.

The Network Planner will leverage advanced tools and analytics to ensure network capacity, performance, and availability align with customer requirements and business objectives.

Key accountabilities

• Design and maintain network resource plans to support IFC services, ensuring efficient use of Satcom capacity and infrastructure.
• Plan for bandwidth allocation and traffic routing across satellite beams, ground stations, and customer endpoints.
• Anticipate future network demands based on airline partner growth, seasonal trends, and operational data.
• Monitor and analyze network capacity utilization to identify potential constraints or inefficiencies.
• Develop strategies to optimize bandwidth utilization while maintaining service quality.
• Work closely with engineering and operations teams to implement capacity upgrades or adjustments.
• Support the design and implementation of network configurations, including beam assignments and link budget planning.
• Collaborate with technical teams to validate network designs against operational requirements and constraints.
• Maintain an up-to-date inventory of network assets and their configurations.
• Conduct scenario analyses to evaluate the impact of new airline customers, service upgrades, or changing traffic patterns.
• Develop forecasting models to predict future network needs and inform long-term planning.
• Present actionable insights and recommendations to stakeholders.
• Act as a liaison between the BSS team, engineering, and customer support teams to ensure network plans meet operational and customer requirements.
• Engage with airline partners to understand their evolving needs and incorporate them into network planning.
• Provide regular updates to management on network capacity, performance trends, and risks.
• Create detailed reports on network utilization, capacity planning, and performance metrics.
• Document network planning processes, tools, and methodologies to ensure transparency and consistency.
• Support audits and compliance efforts with accurate data and documentation.