The role primarily focuses on overseeing the entire Import & Export Process, which encompasses activities like managing bookings, clearance procedures, and related documentation. Additionally, it involves ensuring top-tier customer service through effective Order Management, which includes responsibilities for Order Fulfillment, on-time delivery, and product freshness.

Client Details

A global FMCG manufacturer based in Dubai and a part of the IMEA team, is seeking a skilled and motivated Operations Executive This role is integral to supporting their regional team in executing various Import, Export, Logistics operations and customer service activities.

Description

* Taking full responsibility for the end-to-end Export Process, which encompasses managing bookings, clearance, documentation, and more.
* Ensuring exceptional customer service through Order Management, covering Order Fulfillment, On-time Delivery, and Product Freshness.
* Assisting the Operations Manager in managing relationships with key partners in the manufacturing partner network to ensure alignment of production, inventory, and procurement plans with sales activities.
* Supporting the Operations Manager in the periodic review of forecasts with the business team by market.
* Assisting with Inventory reconciliations across various source units.
* Aiding the Operations Manager in Invoice coding.
* Addressing day-to-day unplanned or ad-hoc issues across all areas of the Supply Chain.
* Leading the Vendor and Customer Setup process, which includes collecting all necessary documents.
* Managing POSM (Point of Sale Materials) inventory and dispatching them to relevant markets as required by the sales and marketing team.

Job Offer

A competitive offer

Requirements

* 2-4 years of experience in Operations/ Logistics
* Demonstrated experience and understanding of manufacturing operations and costs, preferably in the food and beverage industry and/or contract manufacturing.
* Strong analytical and problem-solving skills.
* Proficiency in Excel