· Define project scope, goals and deliverables that support business objectives in collaboration with senior management and stakeholders ensuring technical feasibility

· Identify all the phases, activities and efforts needed to complete the project.

· Ensure that projects are delivered on schedule and within scope and approved budget

· Define and collect metrics to track project progress and ensure the deliverables produced are in compliance with agreed Quality measures.

· Perform resource planning to identify all of the resources required to complete the project successfully

· Develop comprehensive project plans and establish baselines to track progress

· Develop the communications methodology, frequency and method.

· Effectively communicate project expectations to team members and project stakeholders in accordance with the communication method and frequency agreed.

· Direct and manage the project development throughout its life cycle: initiation, planning, execution, closure.

· Track and manage defects and fixes wherever necessary

· Document all of the project inter-dependencies and list assumptions and constraints.

· Manage project dependencies and critical path.

· Identify, manage and mitigate project risks throughout the project lifecycle

· Monitor the project budget, ensure project deliverables are within agreed budget.

· Responsible for optimal conflict resolution within the project team.

· Organize workshops, including selection of venue, creation and provision of materials, selection and invitation of attendees.

· Develop and deliver progress reports, proposals, requirements documentation, and presentations.

· Analyze results and troubleshoot problem areas.

· Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.

· Identify lessons learned, best practices and propose improvements to the project management process.

· Manage overall compliance with Legal, Audit, Risk Management divisions as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with Business Owner.

· Lead daily/weekly stand-ups and Project Board/Steer Co. meetings.

· Monitor the team’s work time and timesheets on a daily basis.

· Present Project status to Business owner and stakeholders.

· Ensure that all team members have the required information and resources to carry out their tasks effectively

· Ensure timely renewal of resources’ contracts.

· Role Specific Knowledge

· Excellent understanding of Project Management, planning, monitoring project planning, monitoring & reporting within a large multi-faceted organization and a proven track record of delivery

· Knowledge of different approaches to deliver project, including agile and waterfall

· High level of attention to detail, organized, structure way of thinking and delivery

· Strong interpersonal, people management and facilitation skills with an ability to secure buy-in and bind people to proactively support project delivery (tact and diplomacy, influencing skills and overall sensitivity to the implications of change)

· Experience of complex change management programs/business transformation and strategy execution

· Run projects, prepare project plan and provide MIS reports to PMO office

· Liaise with cross functional IT team members

· Manage & mitigate project issues and risks

· Manage project resources and team

· Manage project board and stakeholders

· Ensure availability of resources, meeting of timelines and other project details

· Ensure projects are aligned to and deliver against the Business objectives

· Identify continuous improvement opportunities

· Perform appropriate level of stakeholder management across IT, business units and vendors

· Serve as highest project internal escalation level

· Take appropriate actions if deadlines, quality or budget are significantly at risk

· Build and develop a high performing project team in order to deliver project results as per the business case