Job Summary:
We are seeking a proactive and customer-focused Reception and Admission Officer to join our team. The ideal candidate will be responsible for managing the front desk, handling all admission-related operations, and achieving monthly enrollment targets. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Greet and assist students, parents, and visitors in a professional and friendly manner.
- Manage all front desk operations, including phone calls, inquiries, and walk-ins.
- Handle student admission processes from inquiry to enrollment, ensuring smooth documentation and compliance with institute policies.
- Maintain accurate admission records and databases.
- Achieve monthly admission and sales targets set by the management.
- Provide course information, counseling, and guidance to prospective students.
- Coordinate with academic and administrative departments for smooth onboarding of new students.
- Ensure timely follow-up on leads and inquiries to maximize conversions.
- Maintain cleanliness, organization, and a welcoming atmosphere at the reception area.
- Prepare and submit admission and target achievement reports to management.
Requirements:
- Bachelor’s degree or equivalent qualification.
- Proven experience in front desk, customer service, or admission roles (preferably in an educational institute).
- Strong sales and target achievement mindset.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and basic computer operations.
- Ability to work under pressure and meet deadlines.
- Professional appearance and demeanor.
Requirements:
- Bachelor’s degree or equivalent qualification.
- Proven experience in front desk, customer service, or admission roles (preferably in an educational institute).
- Strong sales and target achievement mindset.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and basic computer operations.
- Ability to work under pressure and meet deadlines.
- Professional appearance and demeanor.
Benefits:
- Competitive salary with incentives based on target achievement.
- Career growth opportunities within the institute.
- Supportive and friendly work environment.
