Reception & Communication

• Greet and assist visitors, clients, and suppliers in a professional manner.

• Answer and direct incoming phone calls, take messages, and respond to general inquiries.

• Handle incoming and outgoing correspondence (emails, letters, couriers).

Visitor & Access Management

• Maintain visitor logbook and issue visitor passes.

• Coordinate with security for entry of clients, vendors, and delivery personnel.

Administrative Support

• Manage front desk operations and ensure a tidy reception area.

• Assist with scheduling appointments, meetings, and conference calls.

• Support HR and Admin teams with filing, document control, and staff records.

Document & Record Handling

• Receive and distribute incoming documents (delivery notes, invoices, material submittals).

• Maintain filing systems for office correspondence and company records.

Coordination

• Communicate with project, production, and commercial departments when visitors or deliveries arrive.

• Assist in preparing reports, data entry, and ERP/office system updates as required.

Office Management

• Monitor office supplies (stationery, pantry, consumables) and coordinate replenishment.

Customer & Employee Support

• Provide basic information about company services and direct inquiries to the concerned department.

• Assist employees with administrative requests related to forms, letters, and internal communications.