Job Purpose:
The Receptionist serves as the first point of contact for all visitors, parents, students, and staff, providing a welcoming and professional environment. This role is responsible for handling front desk operations, managing incoming communications, and providing administrative support to ensure the smooth operation of the organization.
Key Responsibilities:
- Greet and welcome visitors, parents, and staff in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls to the appropriate department or personnel.
- Manage incoming and outgoing correspondence, including mail, emails, and deliveries.
- Maintain a tidy and organized reception area.
- Provide information and assistance to visitors regarding school policies, directions, and general inquiries.
- Schedule appointments, meetings, and maintain visitor logs.
- Coordinate with security and other departments to manage visitor access.
- Assist in administrative tasks such as filing, data entry, photocopying, and document preparation.
- Support event coordination and other activities as requested by the Administration.
- Uphold confidentiality and comply with the organization’s policies and procedures.
Qualifications & Requirements:
- Bachelors Degree (Diploma or Degree in Business Administration is an advantage).
- Any European Nationality.
- Minimum of 2 years’ experience in a front desk, receptionist, or administrative role (preferably in an educational or corporate setting).
- Excellent verbal and written communication skills in English.
- Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
- Strong organizational and multitasking abilities.
- Professional appearance and a friendly, approachable demeanor.
- Ability to handle confidential information with integrity.
Key Competencies:
- Customer service orientation
- Professional communication skills
- Time management and prioritization
- Attention to detail
- Problem-solving skills
- Teamwork and adaptability
