· Initiate contact with current residents to discuss and present lease renewal options.

· Conduct negotiations for lease renewals in accordance with management guidelines, striving to achieve lease renewal goals.

· Deliver outstanding customer service by promptly addressing resident concerns and questions during the lease renewal process.

· Prepare lease documents with precision and in a timely manner to ensure smooth and efficient transactions.

· Follow up on receivables related to lease renewals to ensure timely payments.

· Provide administrative support through tasks such as clerical duties, data entry, and word processing.

· Collaborate with the team and may assist with special projects as required.