Job Title: Warden

Location: Higher Education, Dubai Campus

Reports To: Director of Student Affairs

Position Overview:

The Warden is responsible for managing the overall operations of the student hostel, ensuring a safe, secure, and supportive living environment for all residents. This role includes maintaining discipline, addressing student welfare, and acting as a critical link between students and the administration.

Key Responsibilities:

Student Welfare and Support:

• Foster a positive, inclusive, and safe living environment for students.
• Serve as the primary point of contact for student concerns, guidance, and support.
• Build strong relationships with students to understand their needs and address their challenges.

Hostel Management:

• Oversee the daily operations of the hostel, including cleanliness, maintenance, and utilities.
• Manage room allocations and maintain accurate records of all residents.
• Coordinate with housekeeping, security, and maintenance teams to ensure seamless hostel operations.

Discipline and Conflict Resolution:

• Enforce hostel rules and regulations, ensuring a disciplined living environment.
• Mediate conflicts among residents and take appropriate action in cases of misconduct.
• Maintain detailed incident reports and escalate issues as needed.

Safety and Security:

• Ensure the physical safety and security of all residents.
• Conduct regular inspections and drills for fire safety, first aid, and emergency response.
• Liaise with security personnel and external agencies as required.

Administrative Duties:

• Prepare and maintain student records, incident logs, and attendance reports.
• Provide regular updates to the Director of Student Affairs on hostel activities and student concerns.
• Participate in student orientation sessions and events to build a supportive community.

Qualifications and Skills:

• Bachelor’s degree in any discipline (Management or Social Work preferred).
• Minimum of 3-5 years of experience in hostel administration, student affairs, or similar roles.
• Strong interpersonal and communication skills.
• Ability to handle high-stress situations with patience and empathy.
• Basic IT skills, including MS Office.