Manage daily store operations, ensuring smooth workflow and efficient task execution, from opening to closing procedures.

Oversee inventory management, including stock replenishment, accurate tracking, and loss prevention to minimize losses.

Deliver exceptional customer service by addressing inquiries, resolving issues, and building lasting relationships to enhance customer loyalty.

Process sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods, while maintaining a balanced till.

Maintain a visually appealing store environment by implementing merchandising strategies, arranging displays, and ensuring cleanliness.

Train and mentor new team members, guiding sales techniques, product knowledge, and company policies to foster a high-performing team.

Analyze sales data and performance metrics to identify trends, optimize strategies, and achieve sales targets.

Manage online orders, ensuring timely fulfillment, accurate packaging, and coordination with shipping partners to ensure prompt delivery.

Handle customer returns and exchanges professionally, following company guidelines and resolving issues efficiently.

Stay up to date on product knowledge, industry trends, and competitor activity to provide informed recommendations and maintain a competitive edge.