Retail Store Manager

• Achieving growth and hitting sales targets by successfully managing the sales team.
• Developing store strategies to raise customers pool, expand store traffic and optimize profitability.
• Ensuring high levels of customers satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Analyse and report on buying trends, customer needs, profits etc.
• Complete store administration and ensure compliance with policies and procedures.
• Deal with all issues that arise from the staff or customer (complaints, grievance etc…)
• Maintain the store hygiene by reorder /replenishment of stock level process.
• Overseeing the daily operations of the store including ordering, merchandising, managing and inventory levels.
• Ensure that product are stored in a way that maintain its quality and preserve it from spoilage.
• Provide adequate training to employees on store policies, procedures and sales related.
• Manage all controllable costs with a view to maintaining probability.
• Ensure the store remains clean and presentable at all times.
• Seek ways to better promote the store, the product line and service within the store.