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Sales Coordinator and Customer Service Representative

Thrive Marketing Science

Job Type

Full-time

Work Type

On-Site

Location

Riyadh, Saudi Arabia

Experience

1 - 6 years

Sales Coordination

  • Assist in the development and execution of sales strategies.
  • Coordinate with the marketing team to align sales efforts with marketing campaigns.
  • Track and report on sales metrics and performance.
  • Maintain and update customer records in the CRM system.

Customer Service

  • Handle customer inquiries and resolve issues promptly and effectively.
  • Provide product and service information to customers.
  • Follow up with customers to ensure satisfaction and repeat business.
  • Manage customer feedback and escalate issues as necessary.

Administrative Support

  • Assist with administrative tasks related to sales and customer service.
  • Prepare sales reports and presentations.
  • Coordinate meetings and schedules for the sales team.