1. Client Management & Coordination:
- Assist the sales team in managing existing corporate accounts and acquiring new clients.
- Act as the primary point of contact for customer inquiries, providing product information, pricing, and order updates.
2. Customer Relationship Management
- Build and maintain long-term relationships with clients by ensuring their needs are met and providing outstanding customer service.
- Manage post-sales support, including handling complaints and ensure timely resolution of issues.
3. Market Research and Product Knowledge
- Stay updated on industry trends, competitor offerings, and corporate gifting/stationery product innovations.
- Assist in researching potential clients and identifying new sales opportunities.
4. Administrative Tasks
- Proficient in Microsoft Office Suite and Preparing quotation and data keeping
- Assist in scheduling meetings, preparing agendas, and following up on action items.
- Support sales team in organizing promotional events and client meetings.
