1. Client Management & Coordination:

• Assist the sales team in managing existing corporate accounts and acquiring new clients.
• Act as the primary point of contact for customer inquiries, providing product information, pricing, and order updates.

2. Customer Relationship Management

• Build and maintain long-term relationships with clients by ensuring their needs are met and providing outstanding customer service.
• Manage post-sales support, including handling complaints and ensure timely resolution of issues.

3. Market Research and Product Knowledge

• Stay updated on industry trends, competitor offerings, and corporate gifting/stationery product innovations.
• Assist in researching potential clients and identifying new sales opportunities.

4. Administrative Tasks

• Proficient in Microsoft Office Suite and Preparing quotation and data keeping
• Assist in scheduling meetings, preparing agendas, and following up on action items.
• Support sales team in organizing promotional events and client meetings.