- Greet and welcome customers with a warm and friendly demeanor, ensuring a positive first impression.
- Manage incoming calls and inquiries, providing accurate information and directing them to the appropriate departments.
- Process customer transactions efficiently and accurately, maintaining a balanced cash drawer at all times.
- Maintain an organized reception area, ensuring that promotional materials and product displays are tidy and up-to-date.
- Assist in scheduling appointments and managing calendars for sales representatives, optimizing their time.
- Conduct follow-up calls to prospective clients, cultivating relationships and identifying potential sales opportunities.
- Provide administrative support, including filing, data entry, and maintaining customer records, to streamline operations.
- Participate in training sessions and workshops to stay updated on product knowledge and sales techniques.
