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Soft Services Manager (KSA)

RSI Consulting

Job Type

Full-time

Work Type

On-Site

Location

Riyadh, Saudi Arabia

Experience

10 - 15 years
  • Manage the daily operations and performance of the Soft Services Department, including Cleaning, Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration.
  • Lead, support, and coach team members to achieve company and client objectives.
  • Develop and deliver monthly activity reports for senior management and service users.
  • Collaborate with stakeholders to understand their evolving needs and ensure service excellence.
  • Conduct KPI and SLA inspections, ensuring optimal service delivery.
  • Maintain compliance with all statutory and legal regulations relevant to Soft Services Operations.
  • Identify and address risks related to departmental outputs and escalate issues as required.