Job Type
Full-time
Work Type
On-Site
Location
Riyadh, Saudi Arabia
Experience
10 - 15 years
- Manage the daily operations and performance of the Soft Services Department, including Cleaning, Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration.
- Lead, support, and coach team members to achieve company and client objectives.
- Develop and deliver monthly activity reports for senior management and service users.
- Collaborate with stakeholders to understand their evolving needs and ensure service excellence.
- Conduct KPI and SLA inspections, ensuring optimal service delivery.
- Maintain compliance with all statutory and legal regulations relevant to Soft Services Operations.
- Identify and address risks related to departmental outputs and escalate issues as required.