Must be able to install, configure, troubleshoot and administer backup and archival solutions based on the following technologies: NetBackup, Avamar, Data Domain, Enterprise Vault.
Additional experience with products from vendors like Dell, HPE, Veeam and Microsoft are an advantage.
Provide technical expertise and guidance to clients on complex technical issues
Analyze client requirements and design solutions that meet their needs
Collaborate with cross-functional teams to ensure successful implementation and delivery of projects
Stay up-to-date with industry trends and technologies to provide innovative solutions
Create and maintain documentation of technical processes and procedures
Identify areas for improvement in client systems and suggest enhancements
Manage multiple projects simultaneously and meet deadlines
Provide excellent customer service and maintain strong client relationships