· Primary responsibility is to do Sales & marketing of insurance products through telephone and other online platforms.

· Responsible for technical verification of relevant data, proper schemes, interpretation of procedures, data input, and processing transactions or information without error.

· To interfere with internal and external parties to resolve queries thereby achieving quick decisions.

· To update daily call logs after completing the call to each customer and to use the information again as and when required.

· To explain the insurance policies to our customers and guide them in case of any claim.

· Monitor procedural/technical knowledge related to the processing of standardized transactions/information. Awareness of compliance policies and directives

· Process high-volume transactions/information accurately within stipulated service standards and turnaround time that include issuance of motor insurance policies and submission of tax invoices to accounts department

· Provide Daily Sales Report (DSR) to the line manager.

Perform other duties as required by the Finance & Insurance Manager – Automotive