- Review the training schedule and confirm appointments to deliver training.

- Deliver training internally and externally

- Visit the clients and educate their employees about the brand, product and its use.

- Develop training materials to make sure all material delivered is consistent across the market.

- Arrange for the appointments.

- Ensure preparations are set at the required time.

- Present the items to the client and introduce the USP’s.

- Evaluate subordinate performance and undertake corrective action as needed.

- Set the brand guidelines within the assigned brand and coach and control the team on the implementation.

- Monitor the shelf life of products while in the field.

- Ensure that the training schedule/potential is efficiently utilized

- Monitor the feedback from customers to measure their satisfaction with the company’s products.

- Maintain all assigned training assets in effective shape at all times.

- Assess the caliber of the saloon staff and conduct training to elevate their standard, and knowledge on the brand.

- Ensure the to follow the brand guide lines and image by withholding at all times a clean and tidy personal appearance (Uniforms etc…, where needed) as well as maintaining a clean hygienic training center.

- Conduct product knowledge training for retail and BP staff when needed (refresh training, new product information, new launches.

Reporting & Monitoring

- Develop reports and evaluations on the training sessions given.

- Assess technical training requirements.

- Ensure that the costs of planned programs are within budget.

- Ensure and evaluate the quality of training delivery.

- Maintain proper documentation of material used and required for training.

- Responsible for delivery and feedback reports to line manager about training to the saloons.

- Support in developing and conducting training courses and aid for further development and education within other departments (e.g: Sales Training Conduct).