- Plan and sell transportation, accommodations, insurance and other travel services
- Advise clients on travel arrangements, e.g. visas and passports
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Book transportation, make hotel reservations and collect payment/fees
- Deal with occurring travel problems, complaints or refunds
- Attend travel seminars to remain updated with tourism trends
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Create and update electronic records of clients
- Meet profit and sales targets
- Maintain relationships with key persons within the industry