Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 4 years
- Designing personalized travel itineraries that align with clients' preferences, budgets, and interests while maximizing their travel experience.
- Researching and recommending destinations, accommodations, and activities that enrich clients’ journeys, ensuring unique and memorable experiences.
- Handling bookings for flights, hotels, and rental cars with attention to detail to avoid any discrepancies.
- Providing expert advice on travel regulations, including visa requirements, health precautions, and local customs to ensure smooth travel.
- Maintaining up-to-date knowledge of travel industry trends and emerging destinations to offer fresh and exciting options to clients.
- Resolving client issues and complaints promptly, demonstrating exceptional customer service and conflict resolution skills.
- Utilizing travel software and reservation systems efficiently to streamline the booking process and enhance productivity.
- Developing strong relationships with clients to understand their travel preferences and to encourage repeat business.
- Networking with suppliers and travel service providers to negotiate better rates and exclusive deals for clients.
- Conducting post-trip follow-ups to gather feedback, address concerns, and build lasting client loyalty.