Jobs in Finance, Investment & Asset Management companies, Saudi Arabia

Job PurposeTo manage the facilities and operations within the assigned portfolio while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve Enova’s business objectives.Key ResponsibilitiesManage the effective achievement of the operation by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ and the business unit’s performance.Develop and monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, client expectations, and expectations from suppliers/service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.Monitor service delivery performance and lead the evaluation of suppliers’ performance to ensure the selection of appropriately qualified service providers at the optimum price in order to deliver the expected quality of service.Monitor resource utilization to ensure that the right number and talent is available for running operations (projects, civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programmes, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the facilities (including maintenance to audiovisual equipment, BMS, chillers, generators, HVAC, IT, etc.).Attend all coordination meetings with the tenants and contractors to discuss the progress of the fit-out works and collect the required documentation, carry out an overall inspection after the completion of the fit-out works, prepare the snag list for the tenant, and follow up on all rectification works needed.Monitor the request for quotations and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.Ensure that the Annual Leave Planner is completed to have a holistic view on forecasted leaves and employees’ availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.Manage customers’ expectations through clear communication and transparent work attitude in order to be consistent and to develop strong customer relationships.Receive escalated problems and complaints from the Call Centre and ensure that the necessary support and maintenance work is provided to customers in a timely fashion in order to resolve customers’ issues (pertaining to cooling, power, ventilation, plumbing, etc.) and maintain their high levels of satisfaction.Escort customers on daily tours within the premises/ facilities, listen to any feedback or complaints they might have and delegate any work needed to the subordinates in order to provide customers with the necessary civil, mechanical, electrical, etc. support and maintenance support.Provide technical advice to customers and represent customers in technical interfaces with third parties (such as dealing with contractors conducting any construction work on-premises while ensuring that they are delivering according to the agreement) as well as furnish customers with technical advice on improvement opportunities (such as reducing utility consumption and bills) in order to increase CSR awareness and contribute in achieving a greener environment.Manage the implementation and improvement of policies, guidelines, and processes for contract management and administration to ensure standards are set so that all business requirements are fulfilled while delivering a quality service to customers in line with the corporate strategy.Manage the process of revising contracts’ scope of work, renewing the contract while recommending changes, conducting pricing, and negotiating the contract with the customer while coordinating the Terms & Conditions of the contract with the Legal department to ensure alignment with internal policies and any external laws and regulations.Lead and monitor the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.), ensure that subcontractors fulfill their duties in an accurate manner and as per the agreed-upon contractual clauses, and manage subcontractors’ evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).

Identify, procure, install, commission meters and other instrumentationBe familiar with the most common communication protocols (BACnet, Modbus, etc.)Troubleshoot to identify and rectify errors in the event of communication problemsAnalyze existing systems/methods and suggest improvementsUnderstand the fundamental principles of energy managementHave basic knowledge in HVAC systems and HVAC controlsA strong knowledge of BMS systems, automation, controls, and data transfer fundamentals is requiredContribute to the development of the departmental strategy and ensure effective cascading of departmental strategy into section’s policies and procedures in line with the overall business objectives of the Technical & Sustainable Development departmentContribute to Business Development by energy usage evaluation, scoping, resourcing and pricing of proposals for successful submission to ensure business growthManage a metering installation project and supervise site works: installation, testing, and commissioningCoordinate between internal and external teams: operations, service providers and subcontractorsManage the effective achievement of objectives through setting individual objectives, managing performance, provision of formal and informal feedback to maximize overall performance and to ensure that project objectives are met such as cost savings, energy conservation, operator convenience, safety and environmental qualityWork with line manager to appropriately plan the workload schedules and take a proactive approach to tasks to efficiently manage workload and resourcesSupervise the analysis of existing building systems and the collection of data on building operations, HVAC, electrical, lighting and controls in order to support with the evaluation of energy efficiency and usageManage the effective implementation / running of the energy savings program and Enova Hubgrade to achieve greater energy savings and continuously improve the energy efficiency for Enova’s clientsReview detailed schedules of work, feasibility studies and cost estimates, in addition to benchmarking energy consumption against best practice guidelines, to ensure the best operational solutions are provided for Enova clientsProvide inputs in the preparation of project specifications, drawings and tender documents for building services, improvement or plant replacement work, and obtaining the requisite statutory approvalsProvide technical expertise where required to ensure successful submissionsSupervise the coordination of building commissioning activities / support staff and scheduling commissioning activities around building use to ensure building systems meet all expectationsContribute to reviewing technical evaluations, scoping, resourcing and pricing of proposals for successful submissions and ensure technical accuracyBe part of the sharing and the implementation of best practices.Manage the improvement of operational quality results through process re-design, in addition to overseeing the identification of operational problems and priorities by assessing relevant objectivesProvide technical support to mechanical and electrical design engineers on new and refurbishment projects regarding sustainability, energy and water conservation in order to ensure the design is suitable and optimizes usage of energyGuide engineers in resolving complex technical issues and in identifying control system innovations when required in order to ensure issues are resolved timely, energy costs and consumption are managed properly, and air quality issues are minimized as well as to guide the team and facilitate on-the job learningProvide training on energy efficiency and the use of renewable/ sustainable energy resources to help improve educational levels around advanced or specific energy management practices and to advance the level of discussions with clientsSupervise the troubleshooting of HVAC systems to ensure the necessary support is provided to the HVAC Department to minimize cost, ensure optimum system performance and ensure simplified system operations and maintenanceContribute to Business Development by reviewing technical evaluation, scoping, resourcing and pricing of proposals for successful submission to ensure the technical accuracy of the proposals and that client’s technical requirements are metIdentify operational opportunities to use renewable / sustainable energy resources within an organization or community, as well as deriving solutions for carbon management, in order to generate additional opportunities for investment and the extension of contractual termsEstablish and maintain good relations with suppliers to serve the best interests of the organization and support in the negotiations and cost optimization while ensuring quality standards are metCoordinate between Enova clients and fellow team members, and manage the client expectations through clear communication and a transparent work attitude to ensure a satisfactory completion of workDevelop a proactive working relationship with all authorities and assist in establishing areas for service improvement, in addition to representing the company at regular meetings with the client and other authoritiesProvide inputs to implement and continuously enhance departmental policy and proceduresPreparation of timely and accurate departmental statements and reports to meet Enova’s and department requirements, policies and standards, including the preparation and assessment of operation reports

As the Country Retail Director at Al-Futtaim Retail, you will play a pivotal role in driving business growth and strategic initiatives across our diverse portfolio of brands. You will be responsible for developing and activating forward-looking market growth strategies, forging strategic partnerships, ensuring brand integrity, and enhancing the overall customer experience. Additionally, you will provide visionary leadership to our management team and foster a culture of excellence and collaboration.What You Will Do:Develop and activate forward-looking market growth strategies to double business and drive sustainable growth.Forge strategic partnerships to increase market share and achieve financial targets and profitability.Establish and maintain strong relationships with key stakeholders, government authorities, and local communities.Monitor market trends and competition to identify opportunities for enhancing competitive positioning.Influence product selection to meet market needs effectively and ensure adherence to brand standards.Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction.Ensure adherence to regulatory requirements and effectively manage risks.Provide visionary leadership to our management team, empowering and motivating them to achieve company targets and strive for operational excellence.

Give great service & sell to our customer, directly & by doing the jobs requiredWhat you will doDescription:SALESCo-ordinates people resource and activity to ensure right people in the right place to deliver the sales planTakes part in commercial walk rounds with Store Manager and store visitors.Complete probes and ensures the actions are delivered.Keeps up to date with all key communication documents and takes appropriate action.Organises resource to ensure optimum stock levels for opening and throughout the trading dayCo-ordinate the deliveries, early morning fill / ambient operation in line with the FIFO.Manages shelf availability to deliver accurate results for the store.Co-ordinates stock accuracy adjustments and ensures activity is delivered within relevant timelines.Maintains knowledge of the day to day stock holding in the store and can co-ordinate resource to ensure availability is maintained throughout the day.Organises resource to deliver corporate layout, phase changes, floor plan and planogram implementationCo-ordinate resource to deliver launches and phase change implementation.Organize resource to deliver floor plan implementation.Carries out decor and equipment checks and implements follow up actions.SERVICECo-ordinates resource across zones and Key service areas to ensure customer needs are metEnsure all of the Zones, tills and key service areas are resourced and reacts on a daily basis to meet the needs of our customers.Responds to and deals with Customer queries, concerns and complaints.Flexible approach to working in other areas of the store to meet customer demands.Guides, coaches and leads the Store team which help improve the customer shopping experienceEnsures a memorable shopping experience by engaging with and making a personal connection with the customer.Delivers great service for our customers and role models 'Service -Doing the Right Thing' and our 4 key service behaviors at all times - Being Positive, Being Determined, Taking Ownership & Responsibility and Being Respectful'.Observes service delivery and provides feedback to individuals who do not demonstrate the key service behaviors.Recognizes individuals who deliver excellent service by giving feedback and nominations to reward those who provide excellent customer service.STANDARDSReady to Trade StandardsCo-ordinates resource across zones to ensure that ‘packet perfect standards’ are maintained.Provides guidance and feedback to customer assistants on hygiene standards.Ensures standards at all service points are maintained throughout the day.Co-ordinates resource and allocates Due Diligence activities to ensure department is trading safely and legallyCo-ordinates DEF Reduction and removal.Completes / prepares compliance paperwork for Sign Off.Carries out Duty Management role before store opens / post closure.Manages the bag and locker checks / till to ensure dual control compliance and protection of the individual being searched.PEOPLEManages a committed team who feel fully engaged, supported and recognised for their contributionCommunicates effectively and engages team through team briefs and huddles.Takes time to ensure employees understand the part they play in delivering their accountabilities.Provides regular feedback to team members and recognises individuals who perform well in their role.Understands Engagement Survey scores and takes action to drive improvements across the team/department/store.Drives individual performance and develops potentialDelivers the performance review process within agreed time frames and drives delivery of consistent standards of performance and behaviour.Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.Takes an active role in ensuring all new and existing employees develop the skills and experience to perform well in their roles.Identifies and develops talent through effective development planning.Identifies recruitment needs and takes active role in the selection of their team.Implements Company HR policies fairly and consistently across the store to drive improvements in attendance and behaviour.Takes Ownership for own development.COSTSContributes to the store's profitability through minimising losses and accurate staff cost managementPlans and allocates staffing resource across the section through the use of rostering to ensure that the operational needs of the store are met and are within budget.Reviews individual transaction rate data and takes appropriate action to improve performance.Reduces idle time on tills by ensuring resource is redeployed appropriatelyManages and plans holiday/vacation ceilings to ensure that the operational needs of the section and store are met.Ensures that there is an effective absence management process in place through the use of the return to work process.Performance Indicators•       Stock Availability•       Meeting Sales targets•       Tell M&S•       Complaints/Customer Feedback•       Waste Management

Overview of the Role: As the Country Retail Director at Al-Futtaim Retail, you will play a pivotal role in driving business growth and strategic initiatives across our diverse portfolio of brands. You will be responsible for developing and activating forward-looking market growth strategies, forging strategic partnerships, ensuring brand integrity, and enhancing the overall customer experience. Additionally, you will provide visionary leadership to our management team and foster a culture of excellence and collaboration.What You Will Do:Develop and activate forward-looking market growth strategies to double business and drive sustainable growth.Forge strategic partnerships to increase market share and achieve financial targets and profitability.Establish and maintain strong relationships with key stakeholders, government authorities, and local communities.Monitor market trends and competition to identify opportunities for enhancing competitive positioning.Influence product selection to meet market needs effectively and ensure adherence to brand standards.Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction.Ensure adherence to regulatory requirements and effectively manage risks.Provide visionary leadership to our management team, empowering and motivating them to achieve company targets and strive for operational excellence.

Summary :As a hospitality services Trainer at AMACO (Abdulwahab Mansour Almoallam Co), you will play a vital role in enhancing and improving our tea boy/tea girlskills and their ability to manage their responsibilities. Your will ensure the successful implementation of our training program, maintaining excellence and efficiency. With your guidance, you'll be providing ongoing support, addressing inquiries, and ensuring their continued success in applying their training to deliver exceptional service to our clients.Key Responsibilities:Oversee the training of teaboys and tea girls from start to finish, including implementing the training and continually improving performance. • Train the teaboys on duties like: greeting customers with smile, restocking pantry items, maintaining cleanliness of pantry area, maintaining hospitality items in meeting rooms, maintaining cutlery and glassware pantry. • Train teaboys on grooming standards and personal hygiene. • Train teaboys on Control on water dispenser and water bottles. • Train teaboys on pre and post inspection on pantry area and meeting rooms. • Train on proper disposable of waste. • Food safety awareness. • Hand hygiene. • Train teaboys on the hospitality language when approaching clients (such as “what would you like to drink sir? Can I offer you something to drink? ….etc.) • Increase the awareness of teaboys towards hygiene and hospitality importance. • Provide ongoing support and guidance to hospitality staff, assisting with any questions or challenges they encounter. • Collaborate with management to identify training needs and opportunities for improvement within the teaboy services

Overview of the role:To manage the contractual and commercial aspects and the management of the commercial teams of various projects commercial staff to provide commercial services to ensure delivery of projects from inception to completion on time and within budget, in accordance with group policies and processes and to monitor and report projects profitability, variations and claims.What you will do:Maintain monthly commercial reports.Provide commercial advice to our projects teams to ensure in all respects that risk is minimized, best value is achieved and to maximize the profit margins on projects.Assist in the preparation of project development feasibility studies and presentations prepared by the project teamMonitor and update Risks assessment register.Advise the project team on post-contract amendments, variations & procurement to meet time, quality, and cost requirements on projects.Manage claims and disputes using outsourced and internal resources dependent on complexity, size claims, and resources available in compliance with contractual terms and timescales.Review Tender / Contract Documents, in conjunction with Group legal, evaluate project risks, support the tendering team in Bid Preparation, and negotiate and agree Contract clauses prior to execution of Contracts.To report on portfolio costs, budgets, and risks on a monthly basis.Provide and manage pre and post-contract Quantity Surveying Services including post-contract commercial correspondence, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, quantum analysis of claims and variation submissions, and final account settlement.Effectively lead the team and work with the Engineers of the Project.Lead, coach, develop, and motivate staff to achieve their potential and increase their effectiveness and contribution.Review, recommend, and implement new or improved administrative procedures to maintain economy and efficiency of operation and maximize gross margins.Comply with and use of organizational forms and processes to ensure internal approvals are obtained in accordance with group policies and the Delegation of Authority.Provide the complete service interface between customers and Procurement & Project Teams by ensuring service requirements are met in accordance with budget and program.

Roles & Responsibilities Supervise and coordinate all camp operations, including accommodation, catering, and housekeeping. Ensure compliance with health and safety regulations and implement appropriate measures. Manage camp inventory and equipment, including procurement and maintenance. Oversee and schedule staff, including hiring, training, and performance management. Act as a point of contact for camp residents and address any concerns or issues. Maintain camp records and prepare reports as required. Monitor and control camp expenses to ensure budget adherence. Coordinate transportation logistics for camp residents and staff. Plan and organize recreational activities and events for camp residents. Continuously improve camp operations and implement efficiency measures. Desired Candidate Profile Minimum of 5 years of experience in a similar role with a construction or engineering company, Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to effectively interact with campers, parents, and staff. Knowledge of safety regulations and best practices in camping and outdoor activities. Highly organized and detail-oriented, with the ability to multitask and prioritize responsibilities.

Roles & Responsibilities Develop and implement BIM strategies and standards for MEP projects in accordance with industry best practices. Manage and oversee the BIM modeling and coordination process for MEP projects, ensuring accuracy and efficiency. Collaborate with project teams to identify and resolve design and construction issues using BIM technology. Train and mentor team members on BIM software and workflows to improve overall project performance. Stay up-to-date with the latest BIM technologies and trends to continuously improve processes and deliverables. Coordinate with external consultants, contractors, and vendors to ensure seamless integration of BIM models and data. Review and evaluate BIM models and clash detection reports to identify and resolve conflicts and discrepancies. Establish and enforce quality control measures to ensure accuracy and consistency of BIM deliverables. Assist in the development and implementation of BIM-related workflows, templates, and documentation. Provide technical support and troubleshooting for BIM software and tools.

Roles & Responsibilities Implement and maintain the company's HSE policies, procedures, and programs. Conduct regular inspections and audits to identify potential hazards and risks. Develop and deliver HSE training programs for employees and contractors. Investigate incidents and accidents to determine root causes and implement corrective actions. Ensure compliance with local HSE regulations and standards. Maintain accurate records and documentation related to HSE activities. Coordinate with project teams to ensure HSE requirements are integrated into project plans. Conduct risk assessments and develop strategies to mitigate risks. Monitor and evaluate HSE performance through data analysis and reporting. Promote a culture of safety and awareness among employees and contractors.

Roles & Responsibilities Manage the Transportation Logistics of Al-Futtaim Engineering & Technologies including planning, coordinating and maintaining an economical and efficient transportation fleet, as well as managing the purchase/sale/lease of vehicles; RTA coordination and managing AFE Office Drivers. Desired Candidate Profile Purchase/Sale of Vehicles: · Verify Vehicle Allocation form received from the Business to ensure purchase of new vehicle is as per Policy and required approvals have been obtained · Coordinate with Intra-Companies for purchase of vehicle · Monitor mileage and repair costs to provide justification for sale of vehicle · Coordinate with Intra-Company for sale of vehicle and necessary documentation · Coordinate Asset creation and Asset deletion with SSF · Ensure Spare keys are recorded and properly stored when vehicle is purchased · Ensure Vehicle Master List is updated on purchase and sale of vehicle Repairs & Maintenance · Maintain up to date records of repairs and maintenance for each vehicle · Negotiate best rates for quality repair, maintenance and quick service · Manage and schedule routine oil service for all vehicles · Thoroughly check Vehicles after repair or maintenance to ensure genuine parts have been used and billed accordingly · Monitor the tyre and battery change as per usage/mileage and RTA guidelines RTA, Fuel Accounts and Insurance · Ensure on-time vehicle registrations for new and renewals · Coordinate with Intra-company for on-time new and renewal of Insurance for all vehicles · Monitor account for payment of Traffic Fines; Registrations; and top-up when required · Issue Parking cards to company vehicles and others based on the Policy · Issue of fuel cards to company vehicles; monitor Fuel consumption; a. Prepare monthly report and highlight excessive usage to Businesses. Lease/Rental Vehicles: · Ensure required approvals have been obtained by the Business for lease of vehicle as per the Policy · Coordinate with Hertz and other Vendors for Lease of vehicles depending on type of vehicle · Notify SSF and Driver of any Traffic violations and vehicle damage charges that are being charged-back to the employee Others · Attend to major accident cases, coordinate with the Police for the Accident Report, arrange Recovery Vehicle, prepare insurance reports and send vehicle for repair. · Ensure GPS device is installed on all company vehicles and reports are printed as and when required Coordination of Admin Drivers & Staff Transportation · Manage transportation requirements for all employees living in the Camps – to and from the office; trainings; medicals; airport pick-up and drop-off · Coordinate and monitor the Admin Driver’s schedules to ensure work is completed on time and overtime is controlled Minimum Qualifications: · Degree · MS Office Word and Excel Minimum Experience: · At least 5 years’ experience managing transportation logistics Job-Specific Skills: Ability to work under pressure with maximum efficiency Self-motivated · Strong verbal and written communication skills · Organised and systematic · Attention to detail · Good negotiation skills

Roles & Responsibilities The employee is responsible to handle all aspects of back office operations at the BPD division. This includes pre-sale activities such as inquiry register, qualification submittal, technical selection, quotation preparation, sample submittal as well as post-sale activities such as coordination with the commercial executive for client registration, delivery follow up, and complaints handling. The employee is also in charge for all after-sales activities related to spare parts quotations, sales, orders, stocking and delivery as well as client management. Job Context: The employee must work closely with the Sales team and the commercial team to ensure timely operations and deliver of quotations, materials on time. The employee should implement and handle best practices to the business and the individual must demonstrate broad interpersonal skills in dealing with all internal departments, customers, vendors and principals What you will do: Pre-Sales Operations Registering all inquiries Technical selection of product Company prequalification preparation Cost sheet preparation Quotation preparation Coordinate samples preparation and delivery to site Coordinate with the sales team, and provide all needed support that enable them to qualify and secure orders Number and value of quotations submitted on time per month Value of projects won by supporting the sales team to secure sales orders Post Sales Operations Ensure Timely creation of sales orders by commercial executive Client registration follow-up Client Payment follow-ups Coordination with commercial team for logistics from A to Z to ensure timely deliveries on projects Timely delivery of orders onsite Number of customer delivery complaints Spare Parts Operations Ensuring that spare parts are stocked in sufficient amounts Handling inquiries of spare parts, providing technical solution and preparing quotations for the same Annual sales value of spare parts Timely delivery of spare parts orders onsite Number of customer spare parts complaints Desired Candidate Profile Job-Specific Skills: Excellent analytical skills Very good planning & organizing skills Commercial/ Business acumen. Good client management and complain resolution skills Behavioural Competencies : Must hold values of respect, Integrity, collaboration and Excellence. Punctual motivated, highly organised and result oriented. Emotional stability and adaptability, accountability and able to work under pressure What equips you for the role: Minimum Qualifications and Knowledge: Bachelors Degree Technical knowledge of Sanitary ware with ability to specify and select products to match with project requirements Advance users of MS Office Knowledge of SAP an added advantage. Excellent communication skills Excellent organizational skills Minimum Experience: 5+ years of experience in Sanitary works in a similar role

Roles & Responsibilities In the thriving technological landscape of Riyadh, KSA, we are seeking a proactive and experienced IoT Technician to join our dynamic team. This role is pivotal in bolstering our business’s IoT infrastructure and ensuring our clients are adeptly serviced in a region renowned for its technological advancements and business opportunities. As the IoT Technician, you will be navigating a vibrant and progressive work environment where innovation is celebrated. Your role will be central in fostering connections between devices, networks, and people, thus catalysing the growth and effectiveness of our business operations in the heart of Riyadh. This city seamlessly blends tradition with modernity. What you will do: IoT Device Installation and Troubleshooting Installing and troubleshooting IoT devices as per the project requirements. Client Training Training clients to handle tickets proficiently and address issues that might arise effectively. Configuration and Monitoring on Cloud Platforms Responsible for configuring IoT devices on the cloud platform and monitoring the uptime calibration requirements continuously.Setting Up LoRaWAN/Sigfox/ NBIoT Gateways, Servers, and Networks among othersSetting up and maintaining LoRaWAN/Sigfox gateways, servers, and networks to ensure seamless connectivity and functionality Desired Candidate Profile Job-Specific Skills:•    Bachelor’s degree in computer science, Information Technology or a related field.•    Proficiency in IoT platforms and cloud technologies.•    Hands-on experience in networking and communications protocols such as LoRaWAN and Sigfox.•    Excellent problem-solving skills and the ability to work independently and in a team.•    Strong client training and communication skills.•    Experience:•    Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative-oriented environment.•    Must have KSA driving license or GCC Driving license. Behavioural Competencies:•    Excellent interpersonal skills•    Communication•    Excellent customer service•    Professional knowledge•    Initiative•    Teamwork•    Attention to detail•    Products Knowledge•    Presentation Skills•    Time management skills•    Analytical skills•    Problem-solving skills•    Integrity/Ethics•    Ability to handle pressure What equips you for the role: Minimum Qualifications and Knowledge: Bachelor’s degree in IT/ CS. Minimum Experience: 3+ years of experience in application, database, network and sensor architecture, engineering practices such as code refactoring, design patterns, design-driven development, continuous integration, building highly scalable applications and applications security. 2+ years data ingestion, stream/batch processing, and analytics on an enterprise-scale IoT project is a plus Experience building one or more specific IoT industry solutions (i.e., smart cities, Industrial IoT, manufacturing, business automation, health, asset tracking, smart utilities, etc.) 2+ years of experience designing IoT device networks such as LoRA, Zigbee, Sigfox, etc… Experience in cloud computing, network programming, embedded system programming, big data analytics, AI/Machine Learning and microservices architecture Knowledge of IoT platforms such as AWS IoT, Azure IoT, GE Predix, PTC Thing Worx Understanding of Web/Internet programming such as Java Spring, node.js, .Net Web frameworks, web services using RESTful services using Java, JavaScript, Python and C# Understanding network programming such as HTTP, HTTPS, TCP, UDP, SSL, SMTP, SNMP, RF – Zigbee, BLEm RF, Wi-Fi, NFC, RFID, etc… Distributed computing, Big data and analytics such as Apache Kafka, Hadoop, Spark, Storm, Zoo Keeper, AWS Kinesis, Hortonworks, etc.… Knowledge of mobile applications such as Android, iOS native applications, hybrid applications Understanding Embedded Systems Programming such as Applications development on UC/UP/DSP - ARM9&11, Cortex, Arduino, Raspberry PI, SOC from Atmel, NXP, TI and others, Device protocols viz. GPIO, SPI, I2C, CAN, SDCARD interfacing, interfacing with various sensors and smart sensors Breadth of knowledge around different kinds of IoT sensors Knowledge of shop-floor SCADA/PLC systems is a plus Strong knowledge of IP-based wireless technology, public wireless networks and IP networking

Roles & Responsibilities Role Details Key Responsibilities and Accountabilities:Strategy & Planning• Support Majid Al Futtaim Cinemas business expansion and growth across the region.• Support, demonstrate and implement the function s vision, mission , values and overall direction.• Effectively communicate the cinema s strategies, objectives, and performance expectations.Leadership• Provide strong and effective leadership and mentorship to the multi-site IT Support teams, by fostering a culture of professional development, service, and continuous improvement.• Regularly monitor and assess performance of direct reports to provide constructive feedback and highlight development needs.IT Support & Operations• Install and manage the IT infrastructure for the regional offices as decided by the management.• Ensure continuity of IT operations by implementing and maintaining adequate backup and recovery processes.• Work closely with HO IT operations team to ensure adherence to central IT policies and procedures.• Create and manage regional IT budgets.• Responsible for accessing new hardware requirements and coordinating the procurement processes & performing vendor management.• Ensure Anti-Virus update management for end user devices.• Conduct database administrative tasks.• Ensure adherence to the Support escalation matrix and responsible for the helpdesk tickets raised from the regional offices.• Provide IT support for the successful opening of new cinemas.• Ensure security of all confidential information.• Frequent travels within the regions for official purposes if required.• Be abreast with the latest technology in line with regional requirements and provide suggestions to IT HO team.POS & end user devices• Ensure 100% uptime of all POS systems and peripherals at all sites.• Ensure faulty units are serviced and adequate spares are available at all times.• Ensure proper functioning of all end user devices.• Implement support and process manuals required for the POS users.IT projects• Initiate, plan, lead, UAT and implement IT projects that would enhance performance and profitability.• Liaise with HO IT team as well as external vendors, as required, to ensure successful project implementation and delivery.Audit & Compliance• Maintain rigorous compliance with IT policies and frameworks, ensuring consistent, clear communication with impacted staff and stakeholders, participating in consultative meetings as required.• Ensure the IT policies and procedures are being followed across the business.• Perform periodic audits of business processes and recommend enhancements. Implement IT audit recommendations wherever applicable within the agreed time frames.• Support the IT Director in due diligence in acquisitions and structural changes.• Review and conduct periodic audits to ensure that the computer hardware and software inventory is in accordance with the audit recommendations.• Periodically audit the IT SOPs to ensure compliance and suggest amendments, if any.• Prepare and present various status reports for the senior management and other stakeholders to enable effective decision making.• To perform periodic site visits for auditing the health of the IT systems, review the status reports, duly acknowledged by Cinema management.Reporting• Facilitate comprehensive management report on IT operations including but not limited to SLA reports, IT health check reports, Backup reports, Audit adherence reports, incident reports etc.• Responsible for creating technical documents and SOPs to help the generic IT operations.Definition of Success• IT infrastructure in the agreed regional territories• Regional IT budgets of approx. AED 3M for 2022• Responsible for coordination with regional IT teams, as well as Head Office IT team for seamless support, with no downtime.Other Context (if applicable):N/AFunctional Competencies• Strong data analysis skills, ability to produce, interpret and draw conclusions from data (by using Excel and other Business Intelligence tools).• Strong expertise in business analytics and strategy, ability to distill immense datasets to drive strategic decision.• Has worked on a delivery operations and optimization software, and is familiar with rider management, catchment areas, and providing a seamless customer experience.• Ability to problem-solve using creative thinking and innovation.• Requirement s analysis including planning.• Competitive analysis.Personal Characteristics and Required Background:Personal characteristics• Excellent written and verbal communication skills in Arabic and English.• Ability to manage IT Support executives.• Excellent interpersonal skills and good team player.• Time management, organizing, leadership skills.• Integrity, judgement, and professionalism.Minimum experience• At least 7 years of IT experience, in similar capacity.• Capability to formulate and lead implementation of IT systems.• Strong experience in administration of windows server infrastructure.• Knowledge of SQL management tasks.Minimum Qualifications/education• Graduate / Diploma / Technical Certifications• Expertise in configuring & managing Active Directory, DNS, DHCP, WSUS & VPN.• IT certifications like MCSE, ITIL, Cisco would be an added advantage.