Jobs in Telecoms companies, UAE

Identify and Develop New Business Opportunities:Research and identify potential clients and markets.Generate leads through various methods, including cold calling, networking, and attending industry events.Develop and implement strategic sales plans to achieve company goals.Client Relationship Management:Build and maintain strong, long-lasting customer relationships.Understand client needs and provide tailored solutions.Ensure high levels of customer satisfaction through excellent sales service.Sales Presentations and Negotiations:Prepare and deliver compelling sales presentations to prospective clients.Negotiate terms of sales agreements and close deals.Work with the sales team to ensure smooth onboarding of new clients.Achieve Sales Targets:Meet and exceed monthly, quarterly, and annual sales targets.Monitor sales metrics and prepare reports for management.Adjust sales strategies based on performance and market feedback.Market and Product Knowledge:Stay up-to-date with industry trends, competitors, and market conditions.Maintain a deep understanding of the company’s products and services.Provide feedback to the product development team based on client needs and market trends.Collaboration and Teamwork:Collaborate with the marketing team to develop sales materials and campaigns.Work closely with other departments, such as customer service and operations, to ensure client satisfaction.Participate in team meetings and contribute to overall sales strategy.

We are seeking an experienced AML KYC Consultant at the Assistant Manager level to join our dynamic team. This role is integral to ensuring our adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.The AML KYC Consultant (Assistant Manager) will support the development, implementation, and management of AML and KYC policies and procedures. The role involves ensuring compliance with local and international regulatory requirements, assessing and mitigating risks, and providing guidance on AML/KYC matters. This position will work closely with various departments to maintain the integrity of our compliance framework.

The Senior Operations Manager supports the Head of Operations in overseeing daily operations within the department, ensuring the smooth execution of both arena and client-based events. This role involves ensuring that large-scale (Premium) events meet established timelines, budgets, and quality standards. Responsibilities include managing suppliers, adhering to arena operating procedures, and regularly reporting progress to the Department HeadAssist the Head of Operations with event deliveries and departmental KPIs.Oversee the daily operations of venue event management and housekeeping departments.Support corporate initiatives including departmental audits, BCM programs, supplier rate card negotiations, and long-term agreements.Aid in the planning and management of annual CAPEX and OPEX budgets.Collaborate with various departments to respond to event RFPs, covering operational requirements and contributing to strategic decisions, event layout design, and overlays.Work with the Project team on event planning and budgeting, obtaining competitive quotes, and brainstorming efficient delivery models.Manage operations for both arena and client-based events, including staging, housekeeping, technical, and production aspects.Maintain and manage venue technical equipment per O&M manuals and industry standards.Plan and execute arena events from build-up through live dates and dismantling phases, ensuring client requirements are met.Coordinate manpower needs with suppliers for each event, from planning through post-event reporting and budget reconciliation.Ensure all operations comply with UAE health and safety standards and arena best practices.Control and monitor the event operations budget, ensuring fair procurement processes in line with event budgets.Stay updated on supplier markets and industry innovations to utilize cutting-edge operational resources.Liaise with clients to establish relationships and ensure smooth communication of event-related operational information.Maintain and update departmental policies and procedures, implementing new ones as necessary.Contribute to the arena’s regional expansion strategy for sustainable growth.Perform other duties as assigned to support overall management responsibilities

•The role of the Public Events – Operation Unit Head is to play a leading role in supporting the Learning and Public Engagement to increase excellence and high-visibility of events and programmes’ operation and technical delivery processes, with detailed project and operation management planning and solution, provide oversight of the operations - technical - production aspects of public events (performances, lectures, convenings, classes, meetings, museum-wide festivals, etc)•Effectively operate, produce and execute the confirmed and planned events to activate all museum assets and events venues including auditorium production, AV and media services, facilities management, and audience services operations, to ensure the appropriate allocation of personnel to programs relative to complexity and impact.•Support in developing operation and production plans to scale and expand all public events with a focus to manage all external relations as well as national and international relations with partners inline with the museum’s facilities and Learning and Engagement department vision and mission benchmarking the museum with international standards and event scales.•Manage the Public Events Operation Unit to deliver on all operational and executaionl project plans, tasks and requirements. Overseeing all outsourced event suppliers and staff with full alignment with Learning and Engagement Department and all other operational ZNM departments.•Proactively lead in the collaboration and alignment with ZNM production and operation departments including Operations, Marketing and Communication, Procurement, Strategic Collaborations, Commercial Development to ensure excellent planning and alignment on all execution tasks of public events pre-during and post events.•Inputs to the section budget and develops and manages individual public events project budgets ensuring project spending is monitored and recorded for within budget programme delivery.•Inputs to the Public Events Unit and the Section to scale, define and support the Events Theming and Project Planning process with but not limited to • Preparation of Event Production Schedules • Production of Event Management Plans (EMP) • Oversight of event safety, working with a H&S Advisor where necessary • Licensing – Licence & permissions applications, liaison with Statutory Consultees and Safety Advisory Group (SAG) • Procurement and recruitment of Operational contractors and staff • Oversight of crew, artist and public accreditation • Transport management planning • Event Control management • On site overall event management • Security and Stewarding management.•Manages the staff of the unit including recruitment & selection, performance management, mentoring & coaching, career development guidance, setting objectives and KPI’s of their direct reports.•Establishes Unit goals, methods, policies and procedures for implementing programmes in alignment with the Museum’s strategic vision, mission and goals.Pre-Opening•Lead with the Public Events Section Head the development of Operation Policies and Procedures, Update strategical Projects, Manage operation and technical requirements for all zayed national onsite facilities and off-site programmes.•Support the Section in the build up and delivery of operational, technical and production aspects of the pre, during and post opening programme, including sourcing and procuring production contractors, equipment and staff.•Input to the development of the budget and procurement list for equipment, contractors and vendors for the production and technical aspects of programmes (including theatre / auditorium equipment, A/V and lighting).•Oversee the Public Events agencies and suppliers contract management including but not limited to review contract, define deliverables and SLA, manage on-ground engagement, manage internal and external communication, define required personnel, negotation, project planning and complition, and supervise on all agreement deliverables.•Manage internal communication with Operation Departments, Marketing and Communications and Volunteers Units to plan, identify, train, and appoint with Job Descriptions the appropriate front-line staff for all confirmed and planned events. While assist in the recruitment, procurement and selection of internal and external staff through contractors as required for each event with a focus on minimizing costs, effeciency and training.•Assist the Section Head with potential national and international partners management and content creation for short-term and long-term public event collaborations to inrich the annual calendar of events for the museum.•Develop division processes and procedures as well as policies and procedures to increase commercial viabilty of public events and/or cutting costs or offsetting funds through partnerships, sponsorships, VIK deals and/or any other form of commercial partnerships in alignment with ZNM commercial development and operation department.Ongoing•Oversee the operation and technical plans are executed according to plan within budget and ontime. While ensuring full visibility of museum alignment and coordination of any changes or modification impact event operations.•Review public programme proposals or plans to determine operation and production plans as well as technical requirements, while considering funding limitations for museum programmes and setting the criteria of selection and approval process.•Procure and manage outsourced public events operation, technical and event staff through appropriate SLA and performance measures.•Manage Public Events partners with a focus to co-produce and develop a series of public events with partnerships with full sight of contracting, negotiating, commercial terms for ZNM and the department.•Manage the Operation and technical delivery of public programmes and outsourced event staff in alignment with ZNM operation and procurement departments.•Coordination with content developers, artist/management, operation and technical staff, programme staff and colleagues across the Museum to ensure that all needs and requests are accommodated within facility capabilities, budgets, contract agreements, and policies.•Review performers technical riders and develop the rightful SLA and public events regulations for content and perfomances with knowledge on CAD drawings and operation planning on time and within budget.•Create and/or oversee production design solutions that support the programmes and the needs of the stakeholders.

•The role of the Public Events Technical Senior Specialist is support the technical production delivery and coordination of programmes and events (performances, lectures, convenings, classes, meetings, museum-wide festivals, etc) including auditorium production, AV and media services, facilities management, and audience services operations.•Champion the development of operation policies for public events and on-ground partners and stakeholders management to ensure seamless execution of the event operation planPre-Opening•Support the Technical Unit Head in the implementation of technical production aspects of the opening programme, including on-site set up and support.•Support the Public Events Section Head and Technical Unit Head in operation and production planning of all annual public events requirements and input to suppliers management policies.•Valuate the line of approved events to ensure operation and production planning is accurate to allocated budget and manage alignment with ZNM operation departments.Ongoing•Fullfill all collaboration requirements within the division and act as the focal point of alignment with ZNM operation team to ensure venue booking, readiness, operation plans and production requirements are communicated ontime with extended ZNM departments.•Assist with onsite supervision of outsourced public programme technical and event staff and volunteers ensuring deliverables and SLA are met in accordance with contract agreements under the guidance of senior team members.•Assist Technical Unit Head on commercial solutions and busienss deals to offset operational costs and manage event execustion budgets.•Under the guidance of the technical Unit Head coordinate with artist/management, technical staff, programme staff and colleagues across the Museum to ensure that all needs and requests are accommodated as agreed.•Contribute to production design solutions that support the programmes and the needs of the stakeholders.•Conduct day-today and pre-event equipment testing, escalating any faults to the appropriate maintenance contractor or equipment provider as required and outline to input in budgets any financial impact of the faults•Support the pre- and post-production review and analysis, identifying areas for improvement, and recommendations for future programme production•Liaise with the events team to ensure venues and equipment are available as needed for external events, overseeing external contractor usage and post-event equipment condition checks.•Ensure EHS guidelines are implemented and adhered to by all internal and external staff and visitors.

Managing and coordinating administrative functions and activities within the organization.Developing and implementing efficient administrative systems and processes.Ensuring compliance with relevant laws, regulations, and policies.Managing and maintaining office equipment and supplies.Assisting with budget preparation and monitoring expenses.Coordinating meetings, conferences, and travel arrangements.Handling confidential and sensitive information with discretion.Creating and maintaining accurate records and databases.Providing administrative support to staff and management.Assisting with special projects and tasks as assigned.Assist in raising LPO's and invoices

Prepare invoicesAssist the General Accountant in raising Local Purchase OrdersPrepare journal entries, general ledger reconciliations and other accounting transactionsAssist with the preparation of financial statements and reportsMaintain accurate and complete financial recordsManage accounts payable and accounts receivable processesProvide support to senior accountants and accounting managersAssist with audits and tax filings

Oversee day-to-day operations of the branch, including sales, customer service, and employee management.Develop and implement strategies to meet branch goals and targets.Ensure compliance with company policies and procedures.Provide leadership and guidance to branch staff.Build and maintain relationships with key clients and stakeholders.Monitor and analyze market trends and competitor activity.Identify and implement process improvements to enhance efficiency and productivity.Prepare and present reports on branch performance to senior management.Manage the branch budget and control expenses.Stay updated with industry regulations and ensure branch compliance.

Assess and prioritize patient needs based on physical, psychological, and social factors.Administer medications and treatments according to physician orders.Monitor and document patient progress and response to treatment.Provide education and support to patients and their families.Ensure patient safety and maintain a clean and organized work environment.Maintain accurate and complete patient records.Stay up to date with advancements in medical treatments and procedures.Adhere to professional standards and ethical guidelines.Participate in quality improvement initiatives to enhance patient care.

The Operations Manager, reporting to the CEO, provides strategic vision, planning, and operational leadership to ensure the company optimizes its ability to compete locally, increase revenues, and expand its client base. The role involves managing the efficient and effective operations of the company, overseeing interactions with external stakeholders, and leading and managing employees•Oversee and develop the Kids Park project, including coordination and management.•Supervise, maintain, and enhance park facilities; manage the work of contractors, concessionaires, and vendors.•Represent the park on-site and off-site, manage budgetary expenses, and direct the procurement of equipment and materials.•Ensure accurate accounting of revenue-producing operations; oversee park contracts and leases.•Report project status to the CEO and manage the park’s ecosystem management plan to protect natural, cultural, and historical resources.•Motivate staff to ensure smooth daily operations and readiness of the Kids Park, including weekends.•Provide support, guidance, and training for front-of-house staff in areas such as membership enrolment, voucher acceptance, sales, and customer experience.•Monitor quality standards and procedures by regularly walking the park.•Maintain visitor facilities, including toilets, visitor areas, boats, and rides.•Liaise with departments such as Sales & Marketing, Food & Beverage, Finance, and maintenance.•Record, investigate, and report all incidents and accidents to the HR Manager; consult HR on staff concerns.•Ensure emergency drills are conducted and recorded as per HSE Department guidelines and arrange First Aid courses when applicable.•Oversee health and safety regulations for employees and guests.•Verify deliveries and sign off on invoices/delivery notes according to company policy.•Recommend disciplinary actions, adjust grievances, and respond to public inquiries, requests, and complaints regarding the Kids Park system.•Collaborate with Sales & Marketing and special interest groups for the promotion of the Kids Park system; prepare correspondence and reports; attend relevant meetings; perform related duties as needed or assigned.

1. Review all DLP incidents in DLP tools and take one of the following actions:a. Close the false positive tickets.b. Identify cases needing policy fine tuning and send them to the DLP admin.c. Identify genuine cases and escalate for investigation.2. Develop and document processes and procedures for DLP incident monitoring.3. Develop status and progress reports related to DLP incidents on regular and Ad-hoc basis.

This is a full-time on-site role for a Sales Engineer at Microhit Group located in Abu Dhabi. As a Sales Engineer, you will be responsible for providing technical support, communication, and sales expertise to our clients. Your day-to-day tasks will include delivering exceptional customer service, understanding client requirements, providing product knowledge, and effectively closing sales deals.

Job Title: Sales Promoter - TelevisionLocation: DubaiType: Outsourcedcontract : Long TermQualifications:High school diploma or equivalent; additional education in sales, marketing, or a related field is a plus.Proven experience in sales, retail, or customer service, preferably in the electronics or home appliances industry.Strong communication and interpersonal skills.Persuasive and confident personality with the ability to influence customers.Basic knowledge of television technology and features.Excellent customer service and problem-solving abilities.Ability to work flexible hours, including weekends and holidays.Proficiency in using point-of-sale (POS) systems and basic computer skills.RegardsTASCOUTSOURCING RECRUITMENT TEAM

The Compliance processor is responsible for assisting the PSS Manager in managing the Group’s Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF) Program and for ensuring that all payments referred to Group Compliance through the Payments Screening System (PSS) are reviewed in line with local regulatory requirements, Group requirements and best practice.Performing a review of all SWIFT payments referred from the PSS Level 1 team or from Business Units and within the agreed turnaround times, submitting recommendations for further review of the Checker.Perform review of all PSS alerts escalated from Level 1/2 PSS team. Ensure procedures are adhered to during the investigations and rationale of rejecting and approving is documented clearlyAssist the PSS Manager in providing ongoing advice, guidance and support regarding all payment related queries and sanctions-related matters.Enhancing of sanctions controls through the addition of prohibited names/entities to internal watchlists in the PSS.Ensure that customers with suspicion are escalated to PSS Manager.Decisions around rejection/approvals of payment messages caught in the Payments Screening System.Walk-In Interview Details:Date: 3-Aug-24, SaturdayTime: 9:00 AM to 1:00 PM (UAE)Venue: Millennium Plaza Downtown Hotel, Sheikh Zayed Road, Dubai https://maps.app.goo.gl/P7D8uLzsptDBpXycARegistration Link: https://bit.ly/AiqubankingdriveNOTE: “Applicants with Registration code will only be entertained for interviews

Monitor and report on compliance activities, including the identification of emerging risks and trends.Collaborate with cross-functional teams to ensure compliance with internal policies and external regulations.Stay up-to-date on regulatory changes and industry best practices to ensure ongoing compliance.Maintain accurate records and documentation related to compliance activities and initiatives.Develop and implement compliance policies and procedures to ensure adherence to relevant regulations and industry standards.

Preparing financial statements and reportsManaging budgets and financial plansConducting month-end and year-end close processesManaging and reconciling accounts payable and accounts receivableMaintaining accurate and up-to-date financial recordsPreparing and filing tax returnsAnalyzing financial data and providing insights and recommendationsEnsuring compliance with tax and accounting regulationsCollaborating with other departments and stakeholders to ensure financial objectives are metAccounts payable and receivable

Provide comprehensive nursing care to critically ill patients, including assessment, medication administration, monitoring, and documentationCleaning and bandaging patient woundsMonitoring life support equipmentResponding to changes in patient conditionRevising patient care plansAdministering emergency careCounseling patients and familiesProviding resources for patient recoveryAdvocating for patient wishes

The Operations Director for Fit-Out is responsible for overseeing all aspects of the fit-out operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, resource allocation, team leadership, and continuous process improvement to enhance operational efficiency and customer satisfaction.Project Management:* Plan, schedule, and oversee fitout projects from inception to completion.* Develop and implement operational strategies to achieve company goals and project objectives.* Monitor industry trends and adjust operational strategies accordingly.Budget Management:* Prepare and manage project budgets and the operations department.* Monitor financial performance and implement cost-saving measures where possible.* Ensure accurate and timely reporting of financial data.Team Leadership:* Lead, mentor, and develop a high-performing operations team. * Foster a culture of excellence, teamwork, and continuous improvement.* Conduct regular performance reviews and training to team members. * Responsible for managing multiple managers and departments for the execution of turnkey interior-fit out projects in the GCC. * Provide training and support to team members.* Conduct regular team meetings to update progress and address any issues.Client Liaison:* Build and maintain strong relationships with clients to ensure customer satisfaction.* Ensure that client requirements and expectations are met or exceeded.* Address client concerns and feedback promptly and professionally.Quality Control:* Establish and enforce quality control standards to ensure high-quality project outcomes.* Conduct regular site inspections and audits to ensure compliance with industry standards and regulations.* Address any quality issues promptly.Health and Safety:* Ensure all projects comply with health and safety regulations.* Conduct risk assessments and implement safety measures.* Promote a culture of safety on all sites. * Investigate/ report any accidents or incidents, implementing corrective actions as needed.Reporting:* Prepare regular reports on project status, budgets, and other key metrics.* Present project updates to senior management and other stakeholders.* Problem Solving:* Identify potential issues and develop solutions to overcome them.* Handle any conflicts or disputes that arise during the project

Content CreationDesign and create visually compelling infographics, research pieces, newsletters, and pop-ups that effectively communicate complex information and key data points related to our platform’s offerings.Engagement StrategiesDevelop and produce short tutorials, how-to guides, and fun facts that resonate with our target audience, encouraging interaction, learning, and user retention.Visual StorytellingUtilize graphic design tools and software to translate ideas into engaging visuals that align with brand identity and user preferences.Content OptimizationContinuously monitor content performance metrics and user feedback to refine and optimize content strategies for maximum impact and engagement.Quality AssuranceEnsure all content meets high standards of accuracy, clarity, and relevance, adhering to brand guidelines and best practices in visual and written communication.Market UnderstandingConduct market research and competitive analysis to identify opportunities and challenges specific to the targeted audience.Research and InnovationStay updated on industry trends, best practices in graphic design, and emerging technologies to bring fresh ideas and innovative approaches to content creation.

Launch StrategyDevelop and execute targeted marketing plans to successfully introduce the interactive platform to select audiences within governments and the private sector, focusing on tailored messaging and market positioningAudience EngagementIdentify and cultivate relationships with key decision-makers and stakeholders within the target audience to drive adoption and usage of the platform.Retention StrategiesImplement initiatives to enhance user retention rates and deepen engagement through personalized communication, user feedback mechanisms, and ongoing value-added services.Content DevelopmentCollaborate with content creators, researchers and subject matter experts to develop specialized content, such as studies, reports, and thought leadership pieces, that resonate with the specific needs and interests of the target audience.Brand ManagementEnsure the platform’s brand consistency and relevance in all marketing efforts, maintaining alignment with the platform’s mission and values.Analytics and InsightsUtilize data analytics and qualitative insights to assess campaign effectiveness, refine strategies, and provide actionable recommendations to optimize marketing efforts.Market UnderstandingConduct thorough market research and competitive analysis to identify opportunities and challenges specific to the targeted segments, informing strategic decisions and positioning.CollaborationWork closely with cross-functional teams including Product Delivery , Research Analytics, and CRM to align marketing initiatives with overall business goals and customer expectations.

The Project Manager for Fitout is responsible for planning, coordinating, and overseeing fitout projects to ensure they are completed on time, within budget, and to the required quality standards. This role involves managing all aspects of the project lifecycle, including liaising with clients, coordinating with contractors and suppliers, and ensuring compliance with health and safety regulations.Project Planning:* Develop comprehensive project plans, including timelines, budgets, and resource allocation.* Define project scope, goals, and deliverables.* Identify project risks and develop mitigation strategies. * Resolve any scheduling conflicts or delays * Identify and address project issues and challenges.* Manage any conflicts or disputes that arise during the project.Budget Management:* Prepare and manage project budgets.* Track and control project costs.* Approve expenditures and manage procurement processes.Team Leadership:* Lead and coordinate project teams, Engineers, contractors and site workers.* Assign tasks and responsibilities to team members.* Monitor team performance and provide support as needed.Resource Management:* Allocate resources efficiently to ensure project success. * Establish a network of continuous information and data between the commercial, design, procurement, and execution department. * Responsible for developing strong field force for various sites by monitoring availability and flow of personnel and well as assigning teams to projects.* Manage the procurement of materials and equipment. * Provide support to projects from an operational and resource standpoint. Client Liaison:* Contact Client on Project requirements* Understand client requirements and ensure they are met.Provide regular updates and address client concerns promptly. * Ensure timely update on the Project status Report to the ClientQuality Control:* Ensure all fitout work meets the required quality standards.* Conduct regular site inspections and quality checks.* Address any quality issues promptly.Health and Safety:* Ensure compliance with health and safety regulations.* Conduct risk assessments and implement safety measures.* Promote a safe working environment on all project sites.Reporting:* Prepare regular reports on project status, budgets, and other key metrics.* Present project updates to senior management and other stakeholders.* Problem Solving:* Identify potential issues and develop solutions to overcome them.* Handle any conflicts or disputes that arise during the project.

The Teaching Assistant will:1.Build productive, respectful, and trusting relationships with students that foster engagement, motivation, and a sense of belonging.2.Support teachers to create a safe, supportive, and inclusive learn-centered environment.3.Support teachers in supervising and monitoring students’ participation in activities, engagement with resources, and achievement of learning outcomes.4.Collaborate with teachers and relevant support staff to implement differentiated learning materials and/or assessment tasks to ensure students’ equitable access to the curriculum.5.Work with individual students or groups of students to support their progress and achievement, under guidance of teachers.6.Participate in discussions about student progress with teachers, support staff, and other relevant stakeholders.7.Communicate respectfully with students, parents, and colleagues to support effective teaching and learning.8.Provide support to teachers in the preparation of teaching resources and materials and upkeep of student records.9.Supervise students upon arrival and dismissal from school, during break times, events, and school trips, under guidance of teachers.10.Engage in individual and collaborative professional learning and relevant networks to deepen understanding of how to enhance student engagement, learning, and wellbeing.11.Undertake any related tasks that are deemed relevant to this position.

Create engaging contentFinancial content (preferred)Create social postsWrite press/web releases

· Assist in running the ticketing process smoothly and delivering a positive customer experience.· Ticket operations: Assist in handling the ticket operations for events, including systemmanagement, holds coordination, ticket requests and distribution process, onsite operations and customer service, sales reporting, and reconciliation.· Promote the values and vision of COMPANY, such as a commitment to customer satisfaction, innovation, and creativity.TICKETING OPERATIONS:· Assist in setting up ticketing systems for all COMPANY events, ensuring they are configured accurately.· Collaborate with the senior manager to oversee ticket sales, monitor inventory, and address any discrepancies.· Manage the ticket requests process for clients, partners, and any internal requests.· Provide excellent customer service by addressing customer inquiries, questions, and concerns related to ticket holders.· Assist in resolving ticketing-related issues promptly and professionally.· Assist in submitting the complimentary ticket allocations report for approval, followingCOMPANY’s policies, procedures and audit requirements.· Support the senior manager with onsite operations, including Box Office operations and access control.· Support the reconciliation of ticketing revenue, tickets sold, box office sales, and eventupsells, ensuring accuracy and compliance with COMPANY’s policies and procedures.· Generate sales reports and provide insights that help the decision-making to optimize sales performance.Assist in forecasting ticket sales for all events, utilizing historical data, market trends, and relevant factors.OTHERS:· Execute grade requirements according to the Delegation of Authority (“DoA”) whiledelegating tasks when appropriate.· Ensure compliance with (i) relevant regulatory and legal requirements; and (ii) the Company’s governance structures e.g., Articles of Association, DoA, policies and procedures, trade license requirements, any relevant regulatory requirements.· Execute requests from reporting line i.e., requests within the broad scope of the roles and responsibilities of this job description.

· Ensure that the ticketing process runs smoothly and efficiently, maximizing revenue and delivering a positive customer experience.· Strategic planning: Maximize ticket sales revenue through supporting Consumer Sales Senior Manager in effective strategy development and implementation, inventory and pricing management.· Ticket operations: Oversee ticket operations for events, including system management, revenue maximization, coordination and ticket distribution success.· Promote the values and vision of COMPANY, such as a commitment to customer satisfaction, innovation, and creativity.STRATEGIC PLANNING:· Support Consumer Sales Senior Manager in the development and implementation of strategies to optimize ticket sales across various channels.· Collaborate with Marketing & Communications department to ensure accurate information and branding is displayed on partner and event landing pages.· Analyze historical ticket sales to assist in forecasting, ticket pricing and sales statistics.· Monitor ticket sales activities and regularly prepare reports with key findings for the Senior Leadership Team.· Support Consumer Sales Senior Manager in the development and execution of a comprehensive strategy for selling group and event packages, including VVIP, suites and tables, to maximize revenue and ensure customer satisfaction.· Develop pricing strategies that align with COMPANY’s strategic objectives, maximize ticket revenue and ensure that ticket prices are competitive with other similar events.· Responsible for generating sales reports and analyzing sales trends, providing insights that help inform decision-making and optimize sales performance.TICKET OPERATIONS:· Manage the ticket sales for all COMPANY events which includes setting up ticketing systems, overseeing ticket sales and ensuring ticket inventory is accurate and up-to-date.· Ensure customers receive excellent service, answering any questions or concerns they may have about their tickets and resolving any issues that may arise.· Manage ticket vendor contracts and ensure that vendors are meeting their contractual obligations.· Forecast ticket sales for all events, taking into account historical sales data, market trends and other factors that may impact sales.· Communicate with various stakeholders, including event organizers, sponsors, vendors and customers, ensuring that everyone is informed and up-to-date on ticketing operations.· Ensure ticket operations comply with all relevant laws and regulations including those related to data privacy and consumer protection.· Build and execute sponsor, artist and COMPANY presales on the ticketing system to ensure trackable data and to ensure the selling order is built correctly.· Provide branding, IT system support and in-store activations to outlets to ensure maximum sales of tickets.· Implement tracking codes through online outlets to enhance data analysis of ticket buyers, help optimize marketing efforts and improve sales performance.· Submit the complimentary ticket allocations report for approval, adhering to COMPANY’s policies and procedures.Manage the reconciliation of ticketing revenue, tickets sold, box office and event upsells, ensuring accuracy and compliance with COMPANY’s policies and procedures.· Ensure partner’s homepage and event landing pages contain accurate information andare conducive to driving ticket sales.· Create the on-sale, sales and operational timeline of an event in collaboration with Event Programs, ensuring that the timeline is comprehensive, realistic and maximizes revenue.OTHERS:· Execute grade requirements according to the Delegation of Authority (“DoA”) while delegating tasks when appropriate.· Ensure compliance with (i) relevant regulatory and legal requirements; and (ii) the Company’s governance structures e.g. Articles of Association, DoA, policies and procedures, trade license requirements, any relevant regulatory requirements.· Execute requests from reporting line i.e. requests within the broad scope of the roles and responsibilities of this job description.