Management Systems: Responsible for consistently implementing management systems and practices, including the authority to assume or assign duties and responsibilities explicitly depicted in the descriptions of other position titles.Customer Satisfaction: Accountable for customer satisfaction, quality of estimates, competitiveness of estimates, and the estimated financial performance of assigned projects.Business Development: Responsible for supporting business development and ongoing development of the company’s ability to compete in the marketplace.Pricing Estimates: Finalize pricing estimates.Relationship Management: Develop strong relationships with subcontractors, suppliers, customers, and designers.Training & Leadership: Provide on-the-job training for estimators assigned to projects and serve as Estimating Team Leader.Team Management: Manage and direct Senior Estimators, Estimators, and others in the estimating department.Employee Management: Responsible for overall direction and management of employees.Skill Development: Work closely with Senior Estimators to identify and develop management skills.HR & Performance: Interview and train employees, plan, assign, and direct work, oversee professional development, performance improvement, and progressive discipline of employees, address complaints, and resolve problems.Bonding Compliance: Work closely with the Bonding Agent to ensure proposal bond requirements are met.Regulatory Compliance: Manage and maintain SOX compliance.

Vehicle Diagnosis & RepairDiagnose mechanical, electrical, and electronic faults using BMW diagnostic tools.Perform repairs on engines, transmissions, suspension, braking, and electrical systems.Carry out routine maintenance services (oil change, filters, inspections, etc.).Ensure accurate fault identification to reduce repeat repairs. Technical ExpertiseUse BMW diagnostic systems and special tools effectively.Follow manufacturer repair procedures and guidelines.Stay updated with new technologies, systems, and repair techniques. Job Execution & ProductivityComplete repair jobs within standard time (flat rate hours).Maintain high levels of efficiency, productivity, and utilization.Ensure proper documentation of work carried out.Quality ControlPerform self-checks to ensure repairs meet BMW quality standards.Minimize rework and comebacks through accurate diagnosis and repair.Ensure vehicles are clean and ready before handover. Team CoordinationWork closely with Service Advisors, Workshop Controllers, and Team Leaders.Provide technical feedback and support when required.Assist junior technicians where needed. Health & SafetyFollow all Health, Safety, and Environmental (HSE) standards.Use proper tools, PPE, and workshop equipment safely.Maintain a clean and organized work area.

Oversee daily workshop operations, ensuring that all vehicles are serviced and repaired efficiently and to a high standard.Manage a team of technicians and service advisors, providing guidance and support to optimize performance and productivity.Implement and enforce health and safety regulations, maintaining a safe working environment for all staff and customers.Monitor workshop schedules and workloads, efficiently allocating resources to meet customer demands and minimize downtime.Control inventory levels and ordering of parts, ensuring that necessary components are available to avoid service delays.Develop and maintain strong relationships with customers, addressing their concerns and providing exceptional service.Analyze workshop performance metrics and implement strategies for continuous improvement in efficiency and customer satisfaction.Ensure compliance with manufacturer standards and warranty requirements, safeguarding the integrity of the workshop’s reputation.

Precision Installation: Skillfully install moldings, trim, and cabinetry with meticulous attention to detail, ensuring a flawless finish that enhances the aesthetic of any space.Blueprint Interpretation: Read and interpret architectural blueprints and technical drawings to execute projects accurately and effectively, translating designs into reality.Material Selection: Choose appropriate materials and finishes based on project specifications and client preferences, balancing quality with cost-effectiveness.Collaboration: Work closely with other tradespeople, such as electricians and plumbers, to ensure cohesive project execution and adherence to timelines.