Oversee daily store or sales operations, ensuring products are stocked, displayed, and meet company standards. • Manage and motivate sales or merchandising teams, set targets, monitor performance, and provide training. • Coordinate with suppliers, warehouse staff, and logistics to ensure timely deliveries and resolve stock concerns. • Analyze sales data and market trends to improve product visibility, drive sales, and maintain competitiveness. • Maintain customer satisfaction and operational efficiency by resolving issues, enforcing policies, and executing promotions effectively.

• Provide advanced L2/L3 application support for Odoo and Dynamics 365, resolving complex issues and performing root cause analysis. • Customize and enhance ERP systems by developing modules, automations, scripts, and workflow improvements. • Administer and configure ERP modules, ensuring smooth integrations with internal and external systems. • Monitor application performance to maintain system stability, availability, and data accuracy. • Maintain comprehensive documentation and contribute to process improvements and controlled deployments.