Position Title: F&B Captain / Restaurant Captain Department: Food & Beverage Service Reports To: Restaurant Supervisor / Restaurant ManagerKey Responsibilities:Supervise and coordinate the activities of waitstaff in the dining area.Ensure excellent customer service is delivered consistently.Take orders for food and beverages and ensure timely delivery.Handle guest complaints professionally and resolve issues promptly.Assist in training new waitstaff and ensure service standards are met.Check table settings, cleanliness, and overall ambiance before service.Monitor guest satisfaction and provide feedback to management.Coordinate with kitchen and bar staff to ensure smooth service.Qualifications:Minimum 2–3 years of experience in F&B service.Strong leadership and communication skills.Good knowledge of food and beverages.Customer-focused with a friendly and professional attitude.