Handling bookings for flights, hotels, and rental cars with attention to detail to avoid any discrepancies.Designing personalized travel itineraries that align with clients' preferences, budgets, and interests while maximizing their travel experience.Researching and recommending destinations, accommodations, and activities that enrich clients’ journeys, ensuring unique and memorable experiences.Providing expert advice on travel regulations, including visa requirements, health precautions, and local customs to ensure smooth travel.Maintaining up-to-date knowledge of travel industry trends and emerging destinations to offer fresh and exciting options to clients.Resolving client issues and complaints promptly, demonstrating exceptional customer service and conflict resolution skills.Utilizing travel software and reservation systems efficiently to streamline the booking process and enhance productivity.Developing strong relationships with clients to understand their travel preferences and to encourage repeat business.Networking with suppliers and travel service providers to negotiate better rates and exclusive deals for clients.Conducting post-trip follow-ups to gather feedback, address concerns, and build lasting client loyalty.

Manage ticket sales transactions efficiently, ensuring accurate processing and handling of cash and credit payments.Provide exceptional customer service by addressing inquiries, resolving issues, and offering recommendations for events and services.Assist in the setup and maintenance of ticketing systems, ensuring they are up-to-date and functioning smoothly.Monitor inventory levels of tickets and merchandise, coordinating with management to restock as needed.Generate sales reports and analyze ticket sales trends to inform marketing strategies and promotions.Collaborate with event coordinators to ensure all ticketing needs are met, including special requests and group bookings.Conduct pre-event preparations, including the distribution of tickets and setting up will-call areas.Stay informed about upcoming events and promotions to effectively communicate details and drive sales.Train new staff on ticketing procedures and customer service protocols to maintain a high standard of service.Adhere to all company policies and procedures, ensuring compliance with relevant regulations and industry standards.