1. Outbound calling Process 2. Stay updated on the Product Knowledge 3. Create lasting Relationships and responding promptly to customer4. Handling the customer with quality service5. Candidate needs to be presentable 6. Communicating and coordinating with colleagues

A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:Providing introductory information to prospective and new customersEnsuring that consumers are satisfied with products or services by handling complaints and inquiriesFollowing up with clients or customers by phone or email to check that they’re still satisfied with their purchasesLetting patrons know about additional products or services that might benefit themDetermining the quickest, most effective ways to answer a client’s or customer’s questionsEscalating queries and concerns, when necessaryTroubleshooting common issues with products or servicesWorking with a team of CSRs and other departments to find appropriate solutions to problems

Long-term growth leads to business success — we welcome prospective individuals who can help push our vision forward. Our ideal candidate will be able to implement an effective sales approach that expands our reach, strengthens client relationships, and trains our sales professionals.Conduct high-level industry research to develop effective sales solutionsPromote the company’s products or services to prospective clientsParticipate in collaborative business meetings to update key stakeholdersProvide continuous, constructive feedback to salespeopleCoordinate with Team and internal team for daily work deliverablesInteract with clients and respond to important inquiries about the company’s products or services