CRM & Lead ManagementLog, categorize, and assign daily leads in Google Sheets CRMMonitor and update lead follow-ups from agentsEnsure proper tagging and hygiene across all lead channels� Telesales & Cold CallingMake 100 follow-up/cold calls daily from CRMQualify prospects and pass warm leads to brokersSend WhatsApp follow-ups and track outcomes� Listing & TrakheesiCollect Form A, Title Deed, IDs & other listing documentsApply for Trakheesi permits (familiarity with REST App essential)Upload listings on Property Finder & track expiry/renewals� Documentation & ComplianceMaintain organized digital files of Form A/B/F, MOUs, contractsHandle Ejari registration and renewalsTrack document validity and ensure timely renewals (broker card, trade license, etc.)�️ Developer & Off-Plan CoordinationRegister agency with top developers and maintain all agreementsCoordinate with developer RMs for project briefings and accessMaintain inventory folders, payment plans, and booking forms� KYC & AML (Overseas Clients)Collect and verify passport, proof of address & source of fundsMaintain secure digital KYC filesFlag high-risk or incomplete cases to founders� Renewals & Expiry AlertsMaintain trackers for all expirations (Form A, listings, contracts)Set Google Calendar alerts 30/14/3 days before renewalEnsure compliance with RERA and DLD timelines✅ Ideal Candidate Profile1–2 years minimum experience in a Dubai-based real estate firmStrong understanding of DLD, Trakheesi, Ejari, and Property Finder backendOrganized and detail-oriented, with strong follow-throughExcellent communication skills (English a must)