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eSanad
Assistant Manager, Medical Insurance
Job Title: Assistant Manager – Medical InsuranceLocation: Abu Dhabi, UAECompany: Insurance Brokerage FirmJob Type: Full-Time, On-SiteIndustry: InsuranceAbout eSanad Insurance:eSanad is a leading insurance brokerage firm in the UAE, offering a wide range of tailored insurance solutions through both traditional and digital channels. We are committed to providing exceptional customer service and innovative insurance products to our growing client base.About the Role:We are seeking a highly motivated and experienced Assistant Manager – Medical Insurance to join our team in Abu Dhabi. The ideal candidate must have a strong background in the insurance brokerage sector with deep expertise in medical insurance products and regulations in the UAE. This is an excellent opportunity for professionals looking to advance their career in a dynamic and growing insurtech environment.Key Responsibilities:Oversee and manage the medical insurance portfolio, covering individual medical, SMEs, and large corporate clients.Develop and implement strategies to enhance the medical insurance offering and increase market share.Lead the management of new business acquisition and renewal retention to achieve sales targets and client satisfaction.Handle claims management and work closely with insurance providers to ensure quick and effective resolutions.Manage the end-to-end customer experience, ensuring high levels of customer satisfaction and responsive customer service.Build and maintain strong relationships with insurance providers and negotiate competitive terms for clients.Analyze market trends and competitor activity to identify business opportunities and improve the product offering.Lead and mentor a team of medical insurance advisors, providing training, guidance, and performance evaluation.Ensure compliance with UAE insurance regulations and company policies.Prepare and present performance reports to senior management.Areas of Expertise:Individual medical insurance – advisory, policy structuring, and customer engagement.SMEs and large corporates – building tailored solutions and managing corporate accounts.Claims management – handling complex cases and ensuring efficient resolution.New business development – identifying opportunities and closing sales.Renewal and retention – increasing policy retention rates and upselling opportunities.Customer service – enhancing client experience and resolving customer queries professionally.Customer satisfaction – ensuring high Net Promoter Score (NPS) and positive client feedback.Requirements:Bachelor's degree in Business, Finance, Insurance, or a related field.Minimum of 3 years of experience in medical insurance within the UAE insurance brokerage sector.Strong knowledge of UAE medical insurance products, regulations, and underwriting processes.Proven track record in client management, sales, and retention in medical insurance.Excellent communication, negotiation, and leadership skills.Proficiency in handling customer queries and resolving conflicts professionally.Ability to manage multiple tasks and work under pressure in a fast-paced environment.Professional certifications in insurance (preferred).Fluency in English (Arabic is a plus).Benefits:Competitive salary and performance-based incentives.Comprehensive health insurance and additional benefits.Professional development and career growth opportunities.Opportunity to work with a market leader in the UAE insurance sector.How to Apply:If you have the experience and drive to excel in this role, please submit your resume and cover letter.Join eSanad and be part of a forward-thinking team shaping the future of insurance in the UAE!
Posted 15 days ago
Medical Insurance Advisor
Job Title: Medical Insurance Advisor – UAELocation: UAEJob Type: Full-Time, On-SiteIndustry: InsuranceAbout the Role:We are seeking an experienced Medical Insurance Advisor to join our growing team in the UAE. This is a full-time, on-site role for candidates with proven experience in the UAE insurance industry. The ideal candidate will have a strong background in medical insurance advisory, excellent communication skills, and the ability to deliver tailored insurance solutions to clients. This is an exciting opportunity for candidates from India who are ready to take the next step in their career and relocate to the UAE.Key Responsibilities:Advise clients on suitable medical insurance plans based on their needs and budget.Provide expert guidance on policy terms, coverage options, and benefits.Handle client queries, policy renewals, and claims assistance.Build and maintain strong client relationships to drive customer satisfaction and retention.Stay updated on UAE insurance regulations and market trends.Collaborate with underwriters and insurance providers to customize plans for clients.Ensure compliance with local insurance laws and company guidelines.Requirements:Bachelor's degree in Business, Finance, or a related field.Proven experience in the UAE medical insurance sector (minimum 2 years).Strong understanding of UAE medical insurance products, policies, and regulations.Excellent communication, negotiation, and customer service skills.Ability to work in a fast-paced environment and meet sales targets.Willingness to relocate to the UAE.Benefits:Competitive salary and attractive commission structure.Comprehensive health insurance and additional benefits.Opportunity for career growth and professional development.How to Apply:If you meet the above requirements and are ready to build your career in the UAE insurance market, please submit your resume and cover letter.Join us in delivering top-tier medical insurance solutions in the UAE!
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