Responding to customer inquiries and resolving issues in a timely and professional manner.Handling customer complaints and escalating unresolved issues to the appropriate department.Keeping accurate records of customer interactions and transactions.Identifying and implementing process improvements to enhance customer support.Providing product information and assisting customers with product usage.Proactively contacting customers to gather feedback and measure satisfaction.Staying up-to-date with company policies and procedures to ensure accurate and consistent support.

Manage and maintain accurate inventory records, including tracking stock levels, conducting regular stock counts, and reconciling discrepancies.Coordinate with cross-functional teams to ensure timely and accurate inventory replenishment, including placing orders, monitoring delivery schedules, and resolving any issues that arise.Implement and maintain inventory control procedures to optimize stock levels, minimize stockouts, and reduce excess inventory.Monitor and analyze inventory trends and make recommendations for improvement, including identifying slow-moving or obsolete items and proposing strategies for their disposition.Collaborate with vendors and suppliers to ensure timely and accurate receipt of goods, resolve any issues with deliveries, and maintain strong relationships.Conduct regular audits of inventory data to ensure accuracy and identify any discrepancies or inconsistencies.Stay up-to-date with industry trends and advancements in inventory management to continuously improve knowledge and skills.Identify and implement process improvements to enhance inventory control and minimize costs, including developing and implementing best practices.Optimize inventory management systems and software to streamline processes and enhance efficiency.Generate and analyze reports on inventory levels, stock movements, and other key performance indicators to provide insights and support decision-making.