Responsibilities: • Manage and monitor LAN/WAN networks, firewalls, routers, switches, and wireless access points across factory and office locations. • Administer and maintain Windows servers, Active Directory, DNS, DHCP, and virtualization platforms (e.g., VMware/Hyper-V). • Implement and manage endpoint protection, antivirus, patch management, and backup solutions. • Ensure business continuity through proper disaster recovery planning and backup procedures. • Support SAP and other enterprise systems by ensuring infrastructure readiness and access security. • Monitor and enforce IT security controls including firewall rules, VPN access, and network segmentation. • Collaborate with IT and business teams to deploy and support IT infrastructure for production equipment, labeling systems, and factory floor systems. • Conduct regular system health checks, vulnerability assessments, and security audits. • Manage Office 365 (email, Teams, SharePoint) and integrate with security tools like Microsoft Defender and Intune (MDM). • Document network diagrams, IT SOPs, asset inventories, and incident logs. • Provide day to day IT support and Level 2/3 support for escalated hardware, server, and network-related issues.