Key Responsibilities:Claims Management:Oversee the entire claims process, including the submission, investigation, and resolution of claims.Ensure claims are processed in a timely and accurate manner.Maintain detailed records of all claims and their statuses.Analyze claim trends and identify areas for improvement.Supply Chain Logistics Coordination:Work closely with the supply chain logistics team to manage claims related to shipping, delivery, and product handling.Coordinate with suppliers, logistics providers, and internal departments to resolve claims efficiently.Ensure compliance with all relevant regulations and standards in claims processing.Warranty Management:Manage warranty claims, ensuring compliance with warranty terms and conditions.Coordinate with manufacturers and service providers to process warranty claims.Track warranty claim trends and provide insights for improving warranty processes.Process Optimization:Identify and implement process improvements to enhance claims management efficiency.Develop and maintain claims management procedures and guidelines.Utilize data and analytics to drive decision-making and continuous improvement.Team Leadership:Supervise and provide guidance to the claims team, including training and development.Foster a culture of continuous improvement and teamwork within the claims department.Assist in the development of performance metrics and conduct performance reviews.Customer Service:Ensure high levels of customer satisfaction by providing prompt and effective claims resolution.Handle escalated claims and complaints in a professional and courteous manner.Communicate effectively with customers, suppliers, and internal stakeholders regarding claims status and resolution.Compliance and Reporting:Ensure compliance with company policies and industry regulations in claims management.Prepare and present reports on claims performance, trends, and issues.Maintain accurate records and documentation related to claims management.

The Logistics Supervisor for Critical Part Management plays a crucial role in ensuring the availability and efficient management of essential components required for Pedigri's operations. This position will play a critical role in managing the supply chain, ensuring the efficient flow of critical parts, and supporting the overall logistics operations. This role involves coordinating with various departments, managing inventory, and optimizing logistics processes to meet business objectives.Key Responsibilities:Supply Chain Management:Assist in the development and implementation of supply chain strategies to ensure the timely delivery of critical parts.Coordinate with suppliers, manufacturers, and internal departments to manage the flow of materials.Monitor supply chain performance and identify areas for improvement.Support procurement activities by evaluating supplier performance and negotiating contracts.Inventory Management:Oversee inventory control processes to maintain optimal stock levels of critical parts.Conduct regular inventory audits and reconcile discrepancies.Implement strategies to minimize inventory holding costs while ensuring availability of critical parts.Manage the lifecycle of inventory, including forecasting, ordering, storage, and distribution.Logistics Coordination:Coordinate inbound and outbound logistics operations, including transportation, warehousing, and distribution.Ensure compliance with all relevant regulations and standards.Develop and maintain relationships with logistics service providers.Track and analyze logistics performance metrics to identify areas for improvement.Process Optimization:Identify and implement process improvements to enhance efficiency and reduce costs.Utilize data and analytics to drive decision-making and continuous improvement.Collaborate with cross-functional teams to streamline logistics processes.Team Leadership:Provide leadership and guidance to logistics staff, including training and development.Foster a culture of continuous improvement and teamwork within the logistics department.Assist in the development of performance metrics and conduct performance reviews.Compliance and Reporting:Ensure compliance with company policies and industry regulations.Prepare and present reports on logistics performance, inventory levels, and supply chain activities.Maintain accurate records and documentation related to logistics and inventory management.