Greet guests warmly and guide them to their tables, creating a welcoming atmosphere that sets the tone for their dining experience.Manage reservations and waitlists efficiently, ensuring minimal wait times and optimal seating arrangements during peak hours.Coordinate with kitchen and service staff to ensure timely food and beverage delivery, enhancing guest satisfaction.Provide menus and explain daily specials, showcasing the restaurant’s offerings to entice guests and encourage orders.Monitor dining areas for cleanliness and guest needs, promptly addressing any issues to maintain a pleasant environment.Handle guest inquiries and complaints with professionalism, aiming for resolution and a positive experience.Assist in training new staff on host/hostess duties and customer service standards, fostering a collaborative team environment.Utilize point-of-sale systems for order entry and payment processing, ensuring accuracy and efficiency.Implement health and safety protocols diligently, ensuring compliance with local regulations and restaurant standards.Create a rapport with regular guests to enhance their experience and encourage repeat visits, contributing to customer loyalty.