Perform accurate and timely data entry tasks into the company databases.Maintain and update records, files, and documentation systematicallyManage routine office administrative tasks such as filing, photocopying, and document scanningHandle basic email correspondence and phone callsAssist in preparing reports, presentations, and internal documentsCoordinate with other departments to collect and input relevant dataEnsure all data and documents are confidential and se

Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.Handle feedback and complaints with empathy, using insights to improve service delivery and enhance customer retention.Conduct regular follow-ups post-resolution to ensure customer satisfaction and foster long-term relationships.Document all customer interactions accurately to contribute to a knowledge base that enhances team performance.Assist in training new team members, sharing best practices to elevate overall service standards.Stay updated on company policies and industry trends to provide accurate information and maintain compliance.Participate in team meetings to discuss performance metrics and share strategies for continuous improvement.Maintain in-depth product knowledge to offer tailored solutions, enhancing customer satisfaction and loyalty.

Process customer transactions efficiently using cash registers and point-of-sale systems, ensuring accuracy in all monetary exchanges.Provide exceptional customer service by addressing queries, resolving issues, and maintaining a friendly demeanor throughout interactions.Handle cash, credit, and debit transactions, carefully counting and balancing cash drawers at the beginning and end of shifts.Monitor inventory levels at the register and communicate restocking needs to management promptly.Utilize problem-solving skills to efficiently handle discrepancies in transactions or customer complaints.