About the Role We are looking for a detail-oriented and organized Sales Support Officer to join our team. In this role, you will work closely with the sales team to streamline operations, ensure accuracy in documentation, and provide administrative support across the sales process. Your work will enable the team to focus on client engagement and revenue generation. Key Responsibilities Provide administrative and operational support to the sales team Prepare proposals, quotations, contracts, and sales documentation Ensure accurate data entry and tracking within the CRM system Follow up on leads, client requests, and pending approvals Coordinate with cross-functional teams such as Finance, Operations, and Customer Success to ensure smooth client onboarding Assist in preparing sales reports, forecasts, and dashboards Monitor compliance with internal sales processes and documentation standards Support in post-sales coordination as needed Qualifications and Requirements Bachelors degree in Business Administration, Marketing, or a related field 1-3 years of experience in sales coordination, support, or administrative roles Strong written and verbal communication skills (English and Arabic preferred) Proficiency in CRM systems (e.g., HubSpot) and MS Office or Google Workspace Excellent organizational skills and attention to detail Ability to work independently and manage multiple priorities under tight deadlines Strong interpersonal skills and a proactive approach to problem-solving What We Offer A dynamic work environment with a collaborative team culture Opportunities for career development within sales, operations, or customer success Exposure to a growing regional business with high-impact responsibilities

Job Description:-The ERP Implementer will be responsible for leading the planning, coordination, and execution of ERP system implementations across the organization. This role requires close collaboration with various departments to fully understand their operational needs and customize the ERP software to meet those specific requirements, ensuring a seamless migration from legacy systems to the new ERP platform, You will work directly with clients to analyze their needs.Responsibility :- Manage the entire ERP implementation process from start to finish. Conduct initial consultations to understand client requirements. Configure ERP systems to meet client-specific needs. Provide training and ongoing support to clients during and after implementation. Troubleshoot and resolve issues during the implementation process. Serve as the primary point of contact for pharmacy clients, understanding their needs and goals. Continuously improve implementation processes and methodologies. Provide technical and functional support in ERP systems administration. Assist in developing procedures to ensure the integrity of ERP systems and databases. Document all aspects of the implementation process and develop training materials for end users. Identify and resolve system performance issues. Ensure seamless system integration and run diagnostic tests. Conduct post-implementation reviews to assess success and identify areas for improvement.Requirements:- Knowledge of accounting principles and an understanding of accounting methods. Background in ERP systems. Understanding of English and ability to respond effectively to customers. Excellent communication and interpersonal skills. Ability to collaborate effectively within a team. Detail-oriented and highly organized.