Greet and welcome customers with a warm and friendly demeanor, ensuring a positive first impression.Manage incoming calls and inquiries, providing accurate information and directing them to the appropriate departments.Process customer transactions efficiently and accurately, maintaining a balanced cash drawer at all times.Maintain an organized reception area, ensuring that promotional materials and product displays are tidy and up-to-date.Assist in scheduling appointments and managing calendars for sales representatives, optimizing their time.Conduct follow-up calls to prospective clients, cultivating relationships and identifying potential sales opportunities.Provide administrative support, including filing, data entry, and maintaining customer records, to streamline operations.Participate in training sessions and workshops to stay updated on product knowledge and sales techniques.