Efficiently process customer orders and payments, ensuring accuracy in cash handling and transaction management.Prepare and serve high-quality coffee beverages, maintaining consistency with recipes and presentation standards.Engage with customers to provide personalized service, demonstrating knowledge of menu items and special promotions.Maintain cleanliness and organization of the coffee shop environment, including the dining area and equipment.Monitor inventory levels and assist in stock management, ensuring that supplies are replenished in a timely manner.Handle customer inquiries and resolve complaints with professionalism and a positive attitude.Train and mentor new staff members on operational procedures and customer service excellence.

Customer Service:Greet customers warmly and take their orders efficiently.Provide product knowledge and make recommendations based on customer preferences.Handle customer inquiries and complaints with professionalism and a positive attitude.Barista Duties:Prepare and serve coffee beverages according to standard recipes and presentation guidelines.Operate coffee brewing equipment and ensure adherence to cleanliness and safety standards.Maintain an organized and clean work area.Cashier Duties:Process customer transactions accurately and efficiently using the cash register.Handle cash, credit, and debit transactions, and provide receipts as needed.Balance the cash drawer at the beginning and end of shifts.Inventory Management:Assist with stocking and maintaining inventory levels for coffee, pastries, and other products.Report low inventory levels to the manager as needed.Team Collaboration:Work collaboratively with team members to ensure smooth operations.Participate in training sessions to improve skills and knowledge about coffee and customer service.