What you will do
Become our customers trusted technical advisor and develop a deep knowledge of their systems and needs. You ll support the operation of database on premise and in cloud, delivering services that drive customer success and innovation.
• Improve the stability, availability, and performance of critical production databases
• Provide operational support and engage in escalations for essential business systems.
• Deliver assistance with software installation, configuration, health assessments, and performance reviews
• Analyze new and complex issues, performing thorough root cause investigations
• Review config and performance of DB
• DBA lifecyle Support (Patching, Backup, DR configs , Upgrades, migrations) and Infra DomU patching during off hours
• Offer problem-solving expertise while considering customer constraints and risk management
• Deliver architecture advisory services, including reviews and conceptual support.
• Conduct research and promptly address technical inquiries, ensuring effective communication at various organizational levels
• Educate customers on product features, best practices, upgrades and patches
• Work with OCI Development and Product Management for adoption of new OCI features and services
We also use
• Exadata, OCI, Oracle VM, Unix
• Grid Infrastructure: RAC, ASM
• Autonomous Health Framework (AHF)
• Enterprise Manager (OEM), Grid Control
• SQL optimization, AWR, ASH, traces
• ODG, OGG, security, RMAN
• json, python, shell scripting

Preferred Qualifications
• 7+ years PRODUCTION experience working as an Oracle DBA, in an enterprise environment and with Siebel CRM
• Excellent troubleshooting and analytical skills
• Great communication skills
• Fluent in written and spoken English
• Strong knowledge of SQL and PL/SQL
• Knowledge of Automation lifecycle and tools (Ansible, etc) is a plus
• Ability to develop and troubleshoot shell scripts as needed.
• Thorough Knowledge in RMAN backup and recovery processes and operation
• Excellent working knowledge in DB patching
• Thorough knowledge of DB Performance, SQL Tuning
• Thorough knowledge of Clusterware - RAC/GRID configurations (configuration, upgrade)
• Thorough Knowledge in Oracle Database RAC, ASM, Data Guard
• Knowledge of migration using RMAN, datapump and export/import
• Knowledge of Exadata operations (patching, upgrades, node addition, storage cell addition and storage configuration)
• Experience with Enterprise Manager for monitoring and administering mission critical databases
• Experience with e-Business & Technology patching and upgrades is a plus
• Knowledge of Golden Gate and Oracle Gateway is a plus
• Overall knowledge of Cloud Computing
• Experience in any Unix shell scripting
• Knowledge of Perl script and Python is a plus