Which includes being a United States Affirmative Action Employer Principal/Senior Principal CSS Apps DBA Are you a creative engineer who loves a challenge? Solve the complex puzzles you ve been dreaming of as our CSS Database Engineer. If you have a passion for innovation in tech, we want you on our team! Oracle is a technology leader that s changing how the world does business and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services. What you will do Perform standard DBA support tasks for multiple instances, multiple servers, multiple customers, and multiple interfaces Meet service level agreements for production support response and resolution. Experience with Oracle EBS Apps cloning , upgrades , implementation and maintenance (versions 11i,12.1,12.2). Experience with Oracle EBS Apps installation , implementation (versions 11i,12.1,12.2) Manage EBS instances on the Oracle Public Cloud. Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity and security. Ensure Data backup, recovery policies, Database Security and Production support. Implement and test disaster recovery plan. Follow documentation, software development methodology, version control and testing, and migration standards. Creation, update, resolution of Oracle service requests (SRs) Ability to manage time across multiple, simultaneous projects Must demonstrate the ability to work effectively as a member of a team, as well as the maturity to work independently Required Qualifications Analyze performance issues in the application, concurrent manager and database tiers of E-Business Suite installations. Install, patch, upgrade, migrate, configure, tune and maintain the Oracle E-business Suite 11i,12 (single tier & multi Tiers) and Oracle databases (all versions) Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade. Work on Data guard setups for both applications and databases. Fail-over capabilities testing of E-Business Suite and database. Strong experience in Parallel Concurrent Processing (PCP) Setups. Strong experience in Cluster setups for both applications and databases. Strong experience in DMZ setups to E-Business Suite. Integrating E-Business Suite with other environments such as (SOA, OSB, OBIEE, OTM, IPM ). Experience in Advanced EBS Technologies, SSO, EBS Security , standard & Advanced Security (DB Vault, Data Masking ,TDE ). Education: Bachelor's degree in a technical or related field Computer Science, Engineering or equivalent. What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don t just respect differences we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That s why we re committed to creating a workplace where all kinds of people can do their best work. When everyone s voice is heard and valued, we re inspired to go beyond what s been done before.

What you will doThis is an opportunity to be part of a complex project management team, delivering CSS projects and working alongside experienced technical and customer management teams. Your role will be to manage large scale customer projects, delivering CSS solutions to business-driven, technically complex requirements across the complete Oracle stack. We are looking for candidates with background in Professional Services, Account Management, Project Management, Enterprise IT Management, Customer Support, Enterprise software deployments. Experience in delivering large scale IT projects and, preferably, experience in delivering Cloud solutions is required. If you have excellent communication skills, you work well as part of a team, you learn quickly and you have a thing for problem solving, we want to hear from you.What we will offer you A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you uniqueAt Oracle, we don t just respect differences we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That s why we re committed to creating a workplace where all kinds of people can do their best work. When everyone s voice is heard and valued, we re inspired to go beyond what s been done before.

What you will doBecome our customers trusted technical advisor and develop a deep knowledge of their systems and needs. You ll support the operation of database on premise and in cloud, delivering services that drive customer success and innovation.• Improve the stability, availability, and performance of critical production databases• Provide operational support and engage in escalations for essential business systems.• Deliver assistance with software installation, configuration, health assessments, and performance reviews• Analyze new and complex issues, performing thorough root cause investigations• Review config and performance of DB• DBA lifecyle Support (Patching, Backup, DR configs , Upgrades, migrations) and Infra DomU patching during off hours• Offer problem-solving expertise while considering customer constraints and risk management• Deliver architecture advisory services, including reviews and conceptual support. • Conduct research and promptly address technical inquiries, ensuring effective communication at various organizational levels• Educate customers on product features, best practices, upgrades and patches• Work with OCI Development and Product Management for adoption of new OCI features and servicesWe also use • Exadata, OCI, Oracle VM, Unix • Grid Infrastructure: RAC, ASM• Autonomous Health Framework (AHF) • Enterprise Manager (OEM), Grid Control• SQL optimization, AWR, ASH, traces• ODG, OGG, security, RMAN• json, python, shell scripting Preferred Qualifications• 7+ years PRODUCTION experience working as an Oracle DBA, in an enterprise environment and with Siebel CRM• Excellent troubleshooting and analytical skills• Great communication skills• Fluent in written and spoken English• Strong knowledge of SQL and PL/SQL• Knowledge of Automation lifecycle and tools (Ansible, etc) is a plus• Ability to develop and troubleshoot shell scripts as needed.• Thorough Knowledge in RMAN backup and recovery processes and operation• Excellent working knowledge in DB patching• Thorough knowledge of DB Performance, SQL Tuning• Thorough knowledge of Clusterware - RAC/GRID configurations (configuration, upgrade)• Thorough Knowledge in Oracle Database RAC, ASM, Data Guard• Knowledge of migration using RMAN, datapump and export/import• Knowledge of Exadata operations (patching, upgrades, node addition, storage cell addition and storage configuration)• Experience with Enterprise Manager for monitoring and administering mission critical databases• Experience with e-Business & Technology patching and upgrades is a plus• Knowledge of Golden Gate and Oracle Gateway is a plus• Overall knowledge of Cloud Computing• Experience in any Unix shell scripting• Knowledge of Perl script and Python is a plus

What you ll doAs a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high Oracle Solutions can help customers transform their Business and IT. To accelerate deals across EMEA we seek applications for Oracle Project Manager.The Project Manager role is a challenging, exciting opportunity for you to manage full lifecycle Cloud Implementations while using Oracle s OUM or TCM for Cloud methodology. In this role you will manage multiple cloud projects and be responsible for the successful delivery of those projects. You will work with leaders in Oracle Consulting, Development and Support focused on Oracle s Cloud products. You will manage an international team of architects and consultants.10+ years of experience relevant to this position, including 6 years of project or direct line management experience. Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity. Comfortable working in a matrix management environment. Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors. Product, technology or industry expertise relevant to the portfolio focus. Ability to travel to Middleeast as needed.Career Level - IC4As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone s voice is heard, we re inspired to go beyond what s been done before. It s why we re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Skills required Bachelor or Master s degree Previous solid experience in managing full life cycle implementations of Oracle Cloud and/or On-Prem complex projectsStrong analytical and time management skills Ability to work well remotely with a diverse project team Ability to work without direction Promptly performs analysis of business process requirementsAbility to balance investigating/troubleshooting on your own Excellent verbal and written communication skills Fluent in English and/or French beside his Arabic mother tongA clear communicator with a keen sense of timing in the pursuit of key business goalsSpecific Previous implementation experience of Oracle applications and/or technology productsAbility to effectively transfer knowledge Aptitude to help others develop their skills to the benefit of the businessQuickly establishes and subsequently nurtures long-term customer and supplier relationshipsInternational and cross cultural project management experiencePM Methodology certification is a mustScrum Master certification is an advantageExcellent experience of consolidating and harmonising business management systemsPrior consulting and/or project management experience required Self-starter, confident, driven with strong organizational skillsSpecific knowledge of Oracle industry solutions is an advantageSignificant C-level presentation experienceFlexible to travel to Middle-east as per project requirements An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.What we will offer you A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique

What you will do• Install, configure, upgrade, patch, administer, and implement OS and storage systems.• Analyze, troubleshoot, and resolve technical issues related to Oracle products• Facilitate root cause analysis for product problems and identify effective resolutions.• Deliver high-quality technical support services to Oracle CSS customers.• Participate in onsite, remote, or weekend support rotations as needed.• Provide proactive health checks and performance tuning recommendations.• Ensure compliance with internal methodologies, tools, and quality standards.• Serve as a trusted technology advisor with in-depth knowledge of customer environments.• Understand customer requirements to design suitable architectures and develop technical implementation plans.• Transfer relevant technical knowledge regarding Oracle products.• Collaborate with team members and other teams to enhance knowledge sharing and improve CSS business outcomes.• Engage in initiatives aimed at improving overall service delivery and documentation quality. what we are looking forTechnical Qualifications: • 10+ years experience in Solaris 10/11 and Linux distributions• Oracle Sun Solaris OS, Network and Cluster Administration• Oracle Sun Hardware V/T/M-Series SPARC and x86 design, implementation, and support• OVM, Xen, PDoms, LDoms, zones, SVM, UFS, ZFS, NFS, Flash Archive, Jump start, AI Installer• OLVM administration and migration projects• Oracle Engineered Systems, SuperCluster, Exadata, Private Cloud Appliance (PCA), ZFS Storage and Backup Appliances, InfiniBand Switches • Oracle Cloud IaaS: VCN, ADs, Instance, Storage, IAM, LB, and DNS• Valuable skills in Kubernetes, Dockers, DevOps, Ansible, Terraform and OpenShift Redhat Other Qualifications:• University Degree in Computer science or similar• Strong English written/verbal communications (French; Spanish or German will be also valued)• Self-motivated individual who works well in a team environment• Work experience at client location in 24*7 shift support• Excellent Incident and Problem Management skills• Flexibility to visit or work at customer premises• Flexibility to travel (~ 25% of the time) in the region (EMEA) • Flexibility to be on-call as part of a rotating 24x7 support model, shared across team members, covering technical support off-business hours• Experience in working as part of Global/ Matrixed/ Remote teams• Self-driven, ability to work under minimal supervision• Excellent Analytical skills

What you will do Generate new business opportunities to ensure CSS continued exponential growth in Gulf territory Develop and execute a sales plan that provides complete territory and sector specific coverage. Partner with key members of the sales and Go To Market/Marketing team to develop target lists, strategies and core messaging to ensure success. Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories Achieve assigned quota of Sales Ready qualified leads. Understand the sales process and be able to overcome objections by genuinely caring & learning about the prospects business needs and showing them the value that CSS services can provide. Perfect the ability to articulate and deliver prepared sales talks that describe CSS services and value in order to entice prospects to learn more about the solutions CSS offers. Achieve monthly and quarterly call volumes and sales pipeline targets. Learn and maintain a deep understanding of the business units products, technology and sales techniques. Contribute and lead in account planning, customer/market analysis, and strategy sessions Record all customer information and maintain detailed qualification records, ion each lead worked.Desired Experience• Min 3 years of experience in direct sales in Enterprise IT field.• Proven track record in a sales-driven organization, selling technology-related products and services• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment• Proven ability to work well as part of an extended sales team• Knowledge of Oracle products or Cloud solutions preferred but not essential • Positive attitude, team oriented, self-starter who can work independently as well as in a collaborative manner to achieve team goals.• Solid written, verbal, and presentation skills in English and French Language is a plus• Team player and self-motivated• Should be able to work independently• Expert level skill required for territory planning and ability to open a conversation with new customers and other lines of

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone s voice is heard, we re inspired to go beyond what s been done before. It s why we re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

RESPONSIBILITIES: Responsible for team revenue, activity and opportunity creation targets. Defining & communicating a team strategy/plan (aligned to the overall Business strategy) to the team-members and to key stakeholders; setting & communicating measurable objectives to execute the strategy; constantly driving and monitoring progress towards the strategic goals; adjusting the strategy when needed; and being accountable for successful attainment of the objectives by the team. Coaching team members achieve their best is a core day to day responsibility for this role Hires, manages, develops and motivates a team of Sales Representatives Proactively and regularly engages with customers and partners; both leads sales activities and manages/resolves escalations from customers, team members, partners and key stakeholders when they arise. Responsibility for Performance management of team including development plans, appraisals and management of underperformance issues. Ensures team members conduct business and themselves in an ethical manner Innovates to help improve efficiencies and processes Provides timely and accurate forecasts and other business reports Takes responsibility for own personal development Territory and account strategy planning/driving Participation in the regional strategic projects QUALIFICATIONS: Fluency in English, Arabic A minimum of 5 years experience as a people manager in a fast moving B2B Solution Sales environment with a proven track record of achieving results through the successful performance of team members A result focused individual with a strong desire to succeed, a high level of energy, drive, enthusiasm, initiative and commitment Strong grounding in both strategic and tactical selling Self - motivated to continuously expand personal and professional knowledge Track record of devising, communicating, driving towards, monitoring and revising effective business plans Ability to work in a high pressure, fast moving and challenging environment Strong strategic thinking skills with excellent organizational, planning and prioritization skills. Strong communication and persuasive skills, both written and verbal with previous experience of dealing with and influencing senior executives Good understanding of IT infrastructure with a strong business and industry acumen Strong Coaching, Interpersonal and Leadership skills Ability to accurately and consistently forecast business for their area of responsibility. Good business and IT analytical skills especially using Excel and PowerPoint Strong track record of understanding business challenges and possible solutions and translating them into effective messaging and presentations Third level education or equivalent experience Experience of driving and implementing change in an innovative manner Knowledge of competitive landscape with particular knowledge of competitive selling strategies required. As this is a new role in a projected fast-growing division, the successful candidate will need to have the aptitude and potential for career growth and progression. As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone s voice is heard, we re inspired to go beyond what s been done before. It s why we re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.