Job purpose:

provides transactional support and services to employees and Managers. Prepares and manages employment data and documentation and follow up processes for employment related transactions. Liaises between the company, Government Agencies and other relevant third parties

Role responsibilities:

• Offers advice on routine government processes to ensure employees are properly updated on the necessary steps and documentation.
• Prepares official documents such as visas, permits, licence applications, health documents for submission to relevant agencies.
• Implements and complies with departmental policies and procedures and makes improvement recommendations to enhance efficiency.
• Files approved documents with relevant government agencies and follows-up to ensure timely processing.
• Handles a broad range of queries and concerns raised by employees, managers and relevant third parties in a timely manner.
• Processes employment data, documentation and records in a timely, secure and accurate manner in line with relevant procedures.
• Maintains an effective data filing/storage system, capturing the required business information required.
• Responds to enquiries from employees, managers and third party representatives in accordance with confidentiality standards.
• Develop strategies for dispute resolution and ensure effective representation in courts or arbitration.
• Liaise with external legal counsel to achieve favorable outcomes in litigation matters.
• Provide preventive legal counsel to mitigate litigation risks.

Qualifications and Requirements:

• 5 years experience with a Diploma or High School Certificate.
• HR management
• HR Operations.
• Planning and Organizing