Generate and update baggage handling resource allocation plan as needed.
Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.
Coordinate with BH Supervisors to resolve problems related to baggage handling resource allocation. Identify and escalate risks and/or operational deficiencies, and implements effective solutions.
Ensure to escalate to the line Manager on the necessary modifications or enhancements by providing supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.
Provide appropriate data and rules into BHS (Baggage Handling Systems) Simulation Models and conduct evaluation and analysis of the Simulation reports.
Monitors contracting staff to ensure safe operation of all baggage handling equipment and systems including ancillary facilities.
Ensure compliance with all standard operating procedure for baggage handling and related facilities by coordinating with contractors-and other relevant stakeholders.
Generate, compile and consolidate baggage handling operations and maintenance shift statistical data reports for troubleshooting and planning purpose.
Ensure production of incident reports, shift reports, and safety reports for HIA management team.
Responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems and facilities availability and reliability perspectives.
