Oversee the daily operations and performance tuning of the AMOS system, ensuring optimal aircraft maintenance planning and execution.Manage user accounts, permissions, and access controls within AMOS to maintain data integrity and security.Configure and customize AMOS modules to align with evolving airline operational requirements and regulatory compliance.Troubleshoot and resolve technical issues related to AMOS software, databases, and integrations with other airline systems.

We are hiring an InfoSec Engineer (L2) to manage and monitor security systems and ensure protection against cyber threats.Responsibilities: Manage IAM, PAM, DLP, SOAR tools, perform vulnerability assessments, and respond to incidents. Requirements: 5+ years in cybersecurity, strong hands-on with security tools, certifications (eJPT, CCNA) required. � Apply: Ahsan.Ramzi at ppldynamics dot com

We are hiring an InfoSec Engineer (L2) to manage and monitor security systems and ensure protection against cyber threats.Responsibilities: Manage IAM, PAM, DLP, SOAR tools, perform vulnerability assessments, and respond to incidents. Requirements: 5+ years in cybersecurity, strong hands-on with security tools, certifications (eJPT, CCNA) required. � Apply: Ahsan.Ramzi at ppldynamics dot com

We are looking for a Backup & Storage Engineer to manage enterprise storage and backup environments. The role focuses on ensuring data protection, system performance, and disaster recovery readiness. Responsibilities: Manage SAN/NAS storage, configure backups (Data Domain, Networker), monitor systems, and support DR/BCP initiatives. Requirements: 7+ years in infrastructure, strong experience in storage, VMware/Hyper-V, Windows Server, and backup solutions. Arabic preferred. � Apply: Ahsan.Ramzi at ppldynamics dot com

Design and implement database structures that meet organizational needs, ensuring optimal performance and reliability.Monitor database performance, conduct regular maintenance, and tune SQL queries to improve efficiency and reduce downtime.Execute data backup and recovery plans, ensuring data integrity and availability in case of system failures.Develop and enforce database security protocols to protect sensitive information from unauthorized access.

Develop and maintain custom Drupal modules to extend website functionality, ensuring code quality and adherence to Drupal best practices.Implement and customize Drupal themes, creating responsive and user-friendly interfaces that align with design specifications and branding guidelines.Collaborate with front-end developers to integrate HTML, CSS, and JavaScript into Drupal themes, ensuring seamless user experiences.Configure and administer Drupal sites, including user roles, permissions, and content types, to optimize site performance and security.

Conduct comprehensive data privacy assessments to identify gaps in compliance with regulations like GDPR, CCPA, and others.Develop and implement data privacy policies, procedures, and training programs tailored to the specific needs of the organization.Manage and respond to data subject access requests (DSARs) ensuring timely and accurate responses.Oversee data breach incident response, including investigation, notification, and remediation efforts.

Experience with contractors, vendors, and implementation subcontractors in instrumentation, communications, digital control and networked subsystems.Experience in troubleshooting of all type of field instruments such as control valves, transmitters, analyzers problems Thorough knowledge and experience in reading and understanding of Control & Instrumentation related key documents such as P&ID, PFD, wiring diagrams, system architecture diagrams and functional diagrams. Experience in the overhauling and testing of control valves.Experience in the maintenance/ troubleshooting of DCS and PLC systems.

Develop and implement comprehensive HSE policies and procedures tailored to the organization's specific operational risks.Conduct regular audits and inspections to identify potential hazards and ensure compliance with local and international regulations.Lead and facilitate HSE training programs to enhance employees' awareness and competence in safety practices and emergency procedures.Analyze incident reports to identify trends and develop proactive strategies to mitigate risks and prevent future occurrences.

Bachelor’s degree in Computer Science, Information Technology, or related field.Experienced in software testing or quality assurance.Strong knowledge of testing methodologies, test case design, and defect management.Experience with databases (Oracle/SQL Server) and testing tools.Good analytical, communication, and problem-solving skillsFamiliarity with API testing tools such as Postman/Soap.Basic understanding of automation testing concepts.Basic knowledge of bug tracking tools such as Azure DevOps, or similar.Support senior QA members in improving testing processes and documentation.Assist in regression testing, functional testing, smoke testing, and UAT support.

Develop and maintain robust, scalable web applications using the .NET framework, ensuring high performance and responsiveness.Collaborate with cross-functional teams to define, design, and ship new features, adapting to feedback and changing requirements.Write clean, maintainable code following industry best practices and coding standards, enhancing code quality through unit testing.Troubleshoot, debug, and optimize existing applications to improve functionality and user experience, applying innovative solutions.

Job PurposeProvide excellent customer service to customers contacting the Contact Centre via phone, email, chat, or other digital channels. Ensure customer satisfaction while supporting sales and service operations.Key ResponsibilitiesRespond to customer queries through phone, email, chat, and social media.Create and modify reservations and provide accurate fare information.Issue, reissue, and process ticket refunds.Promote, up-sell, and cross-sell company products and services.Assist customers with website navigation and online bookings.Support loyalty program services including booking changes and reward point management.Perform fraud prevention checks and maintain required reports.Escalate complex issues to senior team members when required.Qualifications & ExperienceHigh School Diploma with at least 1 year of relevant experience, orBachelor’s Degree (no prior experience required).Experience with Global Distribution Systems (GDS) such as Amadeus is preferred.IATA or Airline Tariff Course is an advantage.SkillsExcellent communication skills in English (additional languages preferred).Good customer service and problem-solving skills.Basic knowledge of airline reservations and world geography is an advantage.

Strong developer mindset with solid scripting experience (Bash/Python).Expert-level experience in Linux (RHEL) administration.Strong experience in Ansible automation (Tower/AWX).Hands-on experience with Red Hat Satellite.Strong virtualization experience (VMware or Nutanix).Solid Test and Disaster Recovery (DR) experience.Experience with Veritas NetBackup (must-have).Infrastructure operations and security hardening experience.Good understanding of DevOps practices and CI/CD concepts.Experience with Git and version control best practices.Preferred Certifications (Optional Boosters)RHCSA / RHCEEX294 (Ansible)EX403 (Red Hat Satellite)VMware VCP-DCVNutanix NCP/NCMVeritas NetBackup VCSITIL Certification

Orchestrate the end-to-end implementation of HR projects, ensuring alignment with strategic business goals and delivering projects on time and within budget.Lead the planning, execution, and monitoring of HR initiatives, including talent acquisition, performance management, and employee engagement programs.Manage project scope, timelines, and resources effectively by identifying and mitigating risks to maintain project momentum and achieve desired outcomes.Collaborate with cross-functional teams, including HR business partners, IT, and legal, to ensure seamless project integration and stakeholder alignment.

Lead and manage credit-related projects from inception to completion, ensuring alignment with strategic goals and regulatory requirements.Oversee the development and implementation of new credit products and services, conducting thorough market analysis and risk assessments.Collaborate with cross-functional teams, including credit risk, legal, and technology, to ensure seamless project execution and stakeholder alignment.Develop and maintain project plans, timelines, and budgets, proactively identifying and mitigating potential risks and issues.

Lead and manage credit-related projects from inception to completion, ensuring alignment with business objectives and regulatory requirements.Conduct thorough business analysis to identify project needs, gather requirements, and define project scope, using your BA expertise.Develop detailed project plans, including timelines, resource allocation, and budget management, to ensure successful project delivery.Collaborate with cross-functional teams, including credit risk, technology, and operations, to facilitate project execution and resolve issues.