This role holder is accountable for the expansion corporate remittances and HNI business in line with the organizational strategy. The role holder is expected to run corporate division as a successful revenue stream that generates consistent revenue and profits. He/ she provides guidance to the leadership of this function and develop them in achieving the business objectives/ targets. The role holder must not limit the focus on the total revenue generated, but must constantly explore ways to increase the new revenue generated every year.

- Conduct structured and detailed analysis of the market and spot potential customers

- Focus on corporate customers who can generate more revenue for the function, and plan sales conversions with them accordingly

- Work to attain financial goals assigned for the year.

- Develop deep understanding of the industry/ market (competition), service differentiators, etc.

- Develop the unique selling proposition and the sales pitch for the product, and orient the business development managers to improve effectiveness of sales conversation.

- Maintain constant connects with existing and potential customers.

- Develop and implement service differentiation for high-value customers, and improve their overall engagement.

- Develop and implement real-time tracking of financial performance at different levels, and depict those numbers against target.

- Develop and deepen strong business relationships with the acquired customer to garner more wallet share from the account.

- Identify and develop sales campaigns to drive lead generations.

- Responsible for addressing & resolving all customer complaints and problems through End-to-End solutions.

- Improve efficiencies in the back-end services/ processing by constantly exploring process improvement opportunities that impacts the overall turn-around time.

- Constantly be in touch with the branches and extend support in improving business of the assigned branch.

- Capture regular customer feedbacks so that constant focus on improvement of service quality is maintained, resulting in better retention of key customers.

- Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures to the BDEs

- Encourage and reward the desired behaviors among the team staff

- Provide on the job guidance/training to the staff to help them reach the desired level of productivity.

Educational Qualification

Minimum: Any graduate

Desired: MBA

Relevant Experience

• Minimum 3 years of experience in corporate sales, B2B sales roles
• Candidates with financial services experience would be preferred

Key Behaviors

• Relationship management skills
• Strong Business and financial acumen
• Sales focused and good negotiation skills
• Good listener
• Customer service skills

Knowledge/ Technical Skills

• Understanding of the business and Corporate as a function
• Understanding of financial markets
• Understanding of basic compliance

Internal Interfaces

• Partnering Banks
• Central Bank
• Corporate customers
• End customers (occasionally, for complaints)
• Finance & Accounts
• Treasury
• Business support Team
• Operations