Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
3 - 4 years
- Identifying, qualifying, and securing business opportunities, Develop and executing sales strategies to promote contact center solutions, coordinating business generation activities; developing customized targeted sales strategies
- Building business relationships with current and potential clients
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
- Collaborating with sales and leadership to secure, retain, and grow accounts
- Creating and maintaining a list/database of prospect clients; maintaining a database (CRM, Excel, etc.) of prospective client information
- Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
- Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
- Maintaining a pipeline of all sales administration using CRM software
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
- Coordinate project management activities, resources, equipment and information
- Break projects into doable actions and set timeframes
- Coordinate with clients to identify and define requirements, scope and objectives
- Assign tasks to internal teams and assist with schedule management
- Make sure that clients’ needs are met as projects evolve
- Help prepare budgets
- Analyze risks and opportunities
- Oversee project procurement management
- Monitor project progress and handle any issues that arise
- Act as the point of contact and communicate project status to all participants
- Create and maintain comprehensive project documentation, plans and reports