Job Type
Full-time
Work Type
On-Site
Location
Doha, Qatar
Experience
3 - 5 years
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to follow up on customer issues or to inform them of new products and services.
- Record details of customer interactions, transactions, and complaints.
- Provide accurate information to customers regarding products, services, and policies.
- Work collaboratively with other team members to improve customer service.
- Handle customer complaints and escalate issues as necessary.
- Maintain a high level of confidentiality.