We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities
Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
A day in the life
Core Job Fundamentals:
Monitoring performance of the program daily
Action plan to achieve the program targets
Managing ramp ups/scouting
Tracking program payment cycle
Preparing daily performance summary
Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador
We are open to hiring candidates to work out of one of the following locations:
Cairo, EGY