About the role:
The Area Learning Manager is an active member of the Trans Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach, as well as strong knowledge of instructional design, Learning Management Systems and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.
The Area Learning Manager will:
Actively manage a team of Learning Coordinators and Learning Associates including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer s needs. Act as a proactive and productive liaison/partner with the corporate departments, consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
Responsibilities:
Employee Development, fostering the development and growth of Amazon employees (i.e., mentoring, teaching, etc.), with responsibility to create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).
Facilitate orientation and training classes; communicate policies and procedures to managers and new employees
Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, and other training aids/visuals
Ensure that training is updated, tracked and recorded, including progress and skill sets and maintained for compliance audits and analyze and understand data to suggest improvements for training and operations.
Track and communicate Learning Department goals, assignments and progress locally and at a network level.
We are open to hiring candidates to work out of one of the following locations:
Cairo, EGY