Overview:

EliteVita is seeking a Clinic Receptionist who will be the exclusive first point of contact for our esteemed clients. As a high-end wellness clinic serving HNWI and elite athletes, our reception team plays a pivotal role in setting the tone for a luxury client experience. The ideal candidate will provide exceptional customer service and ensure a welcoming environment that mirrors EliteVita’s dedication to personalised health and wellness.

Important Notice:

Before applying, we kindly request that you visit our website, elitevita ae. This step is crucial, as we believe it will help you better understand our values and services. We will only consider candidates who have done this. The start date is mid-September to the beginning of October, with interviews starting in August. We will request a short video from you before the interview stage.

Key Responsibilities:

• Greet and assist clients as they arrive, ensuring a warm and professional welcome.

• Schedule appointments, manage the clinic’s calendar, and handle client inquiries via phone, email, and in person.

• Maintain an organised and clean reception area to create a positive first impression.

• Process client check-ins and check-outs, including collecting payments and verifying insurance information.

• Assist with administrative tasks such as maintaining client records, filing, and data entry.

• Support the clinic team with various tasks to ensure smooth operations and client satisfaction.

Requirements:

• High school diploma or equivalent; additional education or training in office administration is a plus.

• Minimum of 2 years of experience in a receptionist or customer service role.

• Excellent communication and interpersonal skills.

• Strong organisational skills and attention to detail.

• Ability to handle multiple tasks efficiently and calmly in a fast-paced environment.

• Proficiency in Microsoft Office and familiarity with appointment scheduling software.

Benefits:

• Competitive salary and benefits package.

• Access to EliteVita’s wellness services.

• Opportunities for professional development.

• Positive and supportive work environment.