• Manage the end-to-end process of fee collection, including generating invoices, coordinating with
students and parents for payment reminders, and resolving any payment-related queries.
• Maintain accurate and up-to-date student financial records, ensuring that all payment transactions are
properly documented and organized.

• Collaborate with academic departments and admissions teams to ensure accurate billing and fee

assessment for each student.

• Monitor and follow up on overdue accounts, implement appropriate collection strategies, and
communicate effectively with delinquent payers to facilitate resolution.
• Prepare regular reports and updates for management, highlighting fee collection status, trends, and
any potential financial risks.

• Provide excellent customer service to students, parents, and guardians by promptly addressing
inquiries and concerns related to fee payments, billing discrepancies, and financial aid.
• Collaborate with the finance team to reconcile collected fees, identify discrepancies, and assist in the
preparation of financial statements.

• Contribute to process improvement initiatives to streamline fee collection procedures, enhance

efficiency, and maintain accuracy.